Melissa Sullo

Provided technical support and guidance to clients regarding digital investigations and cybersecurity concerns. Responded to customer inquiries through phone, email, and virtual communication.

Assisted clients in crisis by connecting them with community resources and support services. Scheduled appointments and coordinated transportation.

Assisted customers while maintaining a safe shopping environment. Investigated incidents and documented findings accurately.

Determined eligibility for state assistance programs. Reviewed financial and identity documentation.

Assisted hundreds of customers through the licensing process. Explained state licensing requirements and testing procedures.

Mentored and trained in criminal, criminal procedure, civil, and civil procedure.

Supported a team of six attorneys by managing case files, preparing legal documents, and coordinating administrative tasks for criminal and family court matters.

Developed and implemented a substance abuse treatment program that expanded from a pilot initiative into a full-time correctional services program.

Provided individualized, group, and family counseling while managing a diverse caseload in a county-operated outpatient treatment program.

Provided individual, group, and family counseling services to adolescents involved in the criminal justice system while delivering compassionate, client-centered support.

Co-facilitated individual, group, and family counseling sessions for adolescents in a residential treatment program.

Conducted individual, group, and family counseling sessions under the supervision of the Program Director while providing compassionate, client-centered support.

Pursuing a Master of Business Administration degree.

Earned a Bachelor's degree in Psychology.

Earned an Associate's degree in Psychology.

Completed a CASAC license in Substance Abuse Counseling.