Kortnie Owen

Coordinated attorney calendars, court deadlines, correspondence, public records requests, front-desk operations, and electronic case-file processing. Trained staff on office procedures and maintained professionalism with sensitive inquiries and confidential records.

Led housekeeping assignments, room inspections, shift coordination, and front-desk support while resolving guest needs and improving interdepartmental communication.

Supervised family visits, transported children to appointments and court hearings, and maintained accurate logs and case documentation while coordinating with case workers, attorneys, and agencies.

Provided respite and live-in residential care for youth with behavioral, disability, trauma, and probation-related needs. Maintained safety, daily structure, transportation, documentation, and life-skills support while coordinating with families and agencies.

Handled cashiering, vendor transactions, opening and closing duties, staff training, phones, special orders, administrative records, inventory notes, and yard operations. Assisted customers with landscaping materials and product selection.

Supervised housing units, controlled movement, conducted searches, responded to emergencies, enforced facility rules, and completed incident reports while supporting medical visits and transports.

Supported adults in an inpatient behavioral-health setting with daily living needs, treatment-plan activities, safety monitoring, crisis response, and documentation while ensuring policy compliance.

Maintained facility safety and order by supervising housing areas, responding to emergencies, documenting incidents, and escorting inmates to medical appointments.

Studied Social & Behavioral Science and Criminal Justice, including coursework in psychology, sociology, and criminal justice fundamentals.

Completed business coursework including intro to business, management, entrepreneurship, and marketing, along with additional culinary arts coursework.