Autumn Hardie
@autumnhardie
Dedicated administrative professional with a passion for serving others.
What I'm looking for
As a highly motivated and organized individual, I have a proven track record of delivering exceptional results in various administrative roles. With a strong background in customer service, I excel in providing personalized support to clients and colleagues alike. My expertise in Microsoft Office and ability to work well independently make me an asset to any organization.
Throughout my career, I have demonstrated my ability to adapt to new roles and responsibilities, from managing church communications to providing quality control reviews. My passion for serving others is evident in my work, and I am committed to delivering results that meet the needs of the task at hand.
In addition to my professional experience, I hold a Bachelor's degree in Human Resource Management and a Master's degree in Professional Counseling. I am trained in Adolescent Community Reinforcement Approach (ACRA) and Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), further enhancing my ability to provide compassionate and personalized support.
Experience
Work history, roles, and key accomplishments
Communications Administrative Assistant
Crossroads Church
Sep 2019 - Sep 2022 (2 years 11 months)
Managed online communications, updated website content, created newsletters, and coordinated member registrations. Handled various administrative tasks to support church operations.
Administrative Assistant
Hebron Presbyterian Church
May 2017 - Mar 2022 (4 years 10 months)
Managed church communications, including calls, emails, and newsletters. Handled basic accounting and maintained church calendar.
Librarian Assistant
Burgettstown Community Library
Apr 2014 - Apr 2016 (1 year 11 months)
Assisted patrons with book selection and inventory management. Provided computer assistance and supported library operations.
Receptionist/Office Manager
The Salvation Army
Dec 2010 - Jun 2013 (2 years 6 months)
Managed incoming calls, scheduled meetings, and coordinated correspondence. Assisted with property-related tasks and seasonal projects.
Quality Control Reviewer
Adecco/Servicelink
Mar 2009 - Dec 2010 (1 year 9 months)
Reviewed mortgage documents for quality assurance. Communicated with clients and utilized software for document correction.
Residential Counselor Intern
Youth Villages/Deer Valley
Mar 2008 - Jul 2009 (1 year 4 months)
Provided therapy and life skills training to youth. Coordinated treatment planning and facilitated team meetings.
Insurance Technician II
Countrywide Home Loans
Jan 2003 - Mar 2008 (5 years 2 months)
Processed insurance reports and managed customer accounts. Handled high volume calls and resolved billing issues.
Night Auditor/Guest Service Representative
Concord Hospitality Enterprises
Apr 2001 - Aug 2003 (2 years 4 months)
Managed night shift operations, ensuring guest satisfaction and accurate accounting. Trained new employees on front desk procedures.
Crew Leader/Associate Manager
Steel City Restaurants/Burger King
May 1999 - Jun 2001 (2 years 1 month)
Oversaw food preparation and cash management. Provided customer service and ensured food quality.
Sales Representative
Home Service Solutions
Aug 1999 - Sep 1999 (1 month)
Conducted sales inquiries and informed potential customers about services. Maintained contact with leads.
Education
Degrees, certifications, and relevant coursework
Autumn hasn't added their education
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Availability
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