Melissa Mani
@melissamani
Sales and operations professional with 20+ years driving revenue and managing accounts and inventory.
What I'm looking for
I’m a dynamic sales and operations professional with 20+ years of experience managing teams, driving revenue, and overseeing operations across retail, property management, and promotional products. I’m skilled in client relationship management, vendor negotiations, and business development, with a proven ability to manage multiple priorities and deliver measurable results.
In my current role, I provide Sales Support / Account Support for GraphicLab Promotional Products, managing corporate client orders worth $5K–$50K per project. I assist with upselling and cross-selling that contributed to an estimated 15% growth in account revenue, while maintaining a 95%+ client satisfaction rate and supporting $200K+ in annual sales.
Previously, as a Property Manager / Inventory Manager with Total Finishing Solutions, I managed renovation projects and vendor contracts—finishing projects on-time and under budget by 10–15%. I oversaw financial operations including rent collection and expense tracking, generating $100K+ in rental income, and negotiated contracts that reduced supply costs by 15% while improving inventory systems and reducing errors by 20%.
I also bring an entrepreneurial Licensed Esthetician background, building a loyal client base and using social media marketing campaigns to increase bookings by 30%. Earlier retail leadership includes Store Manager experience, where I supervised operations and grew sales revenue year-over-year by 15–20% through inventory optimization and promotions.
Experience
Work history, roles, and key accomplishments
Sales Support Specialist
GraphicLab Promotional Products
Jan 2024 - Present (2 years 5 months)
Managed corporate client orders worth $5K–$50K per project, ensuring timely production and delivery. Supported upselling and cross-selling that contributed to an estimated 15% account revenue increase and prepared recommendations supporting $200K+ in annual sales.
Licensed Esthetician
Independent Contractor
Jan 2017 - Present (9 years 5 months)
Built and maintained a loyal client base through repeat clients and referrals, consistently growing monthly revenue. Increased bookings by 30% by developing social media marketing campaigns and delivered services including facials, microblading, lashes, and wax hair removal.
Property & Inventory Manager
Total Finishing Solutions
Jan 2020 - Jan 2022 (2 years)
Managed property renovation projects and vendor contracts, completing work on-time and 10–15% under budget. Improved inventory operations and systems, increasing efficiency and reducing errors by 20%, while generating $100K+ in rental income and supporting $250K+ in product inventory turnover.
Wireless Sales Associate
Cingular Wireless
Jan 2008 - Jan 2010 (2 years)
Helped customers select wireless products and service plans, achieving monthly sales quotas of $10K–$15K. Maintained merchandising and inventory accuracy supporting store sales exceeding $500K annually and provided technical assistance to maintain retention.
Store Operations Manager
Livonia Shoppe
Jan 2003 - Jan 2007 (4 years)
Managed store operations including staffing, inventory, vendor ordering, and daily sales averaging $3K–$5K/day. Increased revenue year-over-year by 15–20% through inventory optimization and promotions while reducing costs by 10% annually through vendor negotiations and reporting.
Education
Degrees, certifications, and relevant coursework
Farmington High School
High School Diploma, High School
Earned a High School Diploma from Farmington High School in Farmington Hills, Michigan.
Bellus Academy
Esthetics Certification, Esthetics
Completed an Esthetics Certification at Bellus Academy in El Cajon, California.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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