Andrew Ketcham

I’m a top-performing sales and customer service professional who converts “no” into “yes” by exceeding KPIs and creating warm client experiences. I’ve led high-volume retail and luxury-salon operations, managed client books and closing accounting, and developed retail strategies that improved forecasting and purchasing decisions. Across roles I consistently exceeded sales benchmarks—driving $50,000 average monthly retail, managing department volume in multi-million-dollar stores, and averaging $18,000 in biweekly individual sales.

I bring hands-on visual merchandising and display design experience, including large-scale seasonal installations and floor resets, and I enjoy training teams, tightening loss-prevention processes, and developing community engagement initiatives. I believe in breaking down barriers by building bridges and use creativity and operational rigor to turn customers into repeat clients.