Open to opportunities

Anne Wambui

@annewambui

Message

Dedicated product manager with a user-centered philosophy.

Kenya

Message

What I'm looking for

I seek a role that fosters professional growth and values user-centered design.

I am a dedicated product manager with extensive experience in applying product management principles to ICT system implementation. My user-centered philosophy drives me to contribute positively to the growth and success of organizations by providing value-added services while maintaining their status and image. I am committed to professional growth and gaining in-depth knowledge in all areas related to my profession.

Throughout my career, I have held various roles that have allowed me to develop a strong skill set in product management, user research, and stakeholder engagement. My key achievements include improving ERP integration, collaborating with major partners to enhance payment processes, and launching impactful applications that have registered millions of users for healthcare products. I thrive in dynamic environments where I can leverage my skills to drive innovation and improve user experiences.

Experience

Work history, roles, and key accomplishments

Current

Co-Founder/Advisor

Current

Engagement Partnerships for Good

Aug 2024 - Present (10 months)

Developed and implemented long-term objectives and strategic vision for the company. Managed finances, built stakeholder relationships, ensured compliance, and analyzed business processes for operational improvements.

Strategic Planning Financial Management Stakeholder Engagement Risk Assessment Business Process Analysis

Country Product Manager

Kyosk Digital Services

Jul 2022 - Mar 2024 (1 year 8 months)

Collaborated with stakeholders to validate problem statements through user research. Managed user acceptance testing and ensured product knowledge within the customer experience team.

User Research Data Analysis User Acceptance Testing Product Knowledge Stakeholder Management

Senior Product Manager

Koko Networks

Oct 2021 - Jul 2022 (9 months)

Led a full stack team in refining user stories and facilitated dependency identification. Focused on user-centered platform implementation and collaborated with product designers.

User Centered Design Team Leadership

Product Manager

Kyosk Digital Services

May 2021 - Oct 2021 (5 months)

Collaborated with stakeholders to identify key performance indicators and led a team in refining user stories. Improved customer experience through effective support systems.

Key Performance Indicators Customer Experience Team Leadership

Product Owner

Carepay Limited

Mar 2019 - May 2021 (2 years 2 months)

Led a full stack team in refining user stories and provided vision to the agile development team. Collaborated with various teams to define KPIs and monitor product performance.

Agile Development KPIs Team Collaboration Monitoring

Business Analyst

Carepay Limited

Aug 2016 - Feb 2019 (2 years 6 months)

Conducted analysis to define business requirements and developed best practices for system functionality. Collaborated with stakeholders to optimize system performance.

Business Analysis Optimization Requirements Gathering

ICT Support Engineer

Aga Khan University Hospital

Jan 2016 - Feb 2019 (3 years 1 month)

Diagnosed and troubleshot technical issues, providing solutions for software and hardware problems. Ensured timely resolution of system issues.

Technical Support Troubleshooting Solutions Hardware Customer Service

Business Analyst

Aga Khan University Hospital

Oct 2010 - Jan 2016 (5 years 3 months)

Improved business performance through innovative approaches and technologies. Analyzed business requirements and facilitated workshops for stakeholder engagement.

Stakeholder Engagement Facilitation Innovation