Melissa Jimenez

Manage full-cycle accounting. Draft, review, and manage legal contracts and agreements. Maintain financial records. Primary point of contact for client communications. Implement administrative workflow improvements to enhance firm efficiency and financial oversight. Consistently meet and manage filing deadlines, maintaining adherence to court and legal timelines in fast-paced environment.

Managed AP/AR, ensuring accurate invoicing and timely collections. Resolved billing issues to protect revenue and client satisfaction. Created policies to improve consistency, supervised staff, handled escalations, and enhanced billing accuracy and payment tracking processes.

Maintained Medicaid/SNAP compliance and quality standards. Researched regulations and prepared compliance reports. Advocated for clients in eligibility disputes, appeals, and hearings. Supervised and trained staff on benefits processing, monitored performance metrics, reviewed eligibility packets, handled escalations, and supported leadership in reducing compliance risk.

Verified Medicaid eligibility documentation and ensured compliance with Medicaid policies. Coordinated with insurance providers and government agencies to resolve eligibility issues. Consistently met productivity and quality benchmarks.

Supported the recruitment and hiring process by screening resumes and assisting with administrative HR tasks, while managing candidate communications.

Provided medical coding and billing support on a contract/part-time basis to help maintain accurate healthcare documentation for reimbursement workflows.

Grade: GPA: 3.84

Activities and societies:

Earned an Associate of Science in Business Administration at University of the People, achieving a GPA of 3.84.

Completed a High School Diploma at Cooper City High School.