Vidhuttama Brathwaite

Serves as a first point of contact for clients, staff, and visitors, handling high-volume phone calls and accurate message routing. Coordinates schedules, maintains logs, and manages administrative records with attention to detail.

Managed reception desk operations, greeting patients and handling phone inquiries. Entered payments received, processed administrative documentation, maintained patient records, and supported insurance-related paperwork and billing documentation accuracy.

Supported accounts payable and reporting functions in a regulated financial environment, ensuring accurate invoice documentation and data entry. Managed financial transactions, reconciled accounts, prepared invoices and deposits, and executed wire transfers with banking liaison and audit-related treasury support.

Enhanced program efficiency by fostering team collaboration and improving workflows. Supervised office documentation flow and oversaw administrative and financial support including invoice tracking, vendor coordination, and record maintenance.

Provided administrative support for daily operations, managing communication flow and handling client inquiries with discretion. Supported accounts payable documentation, filing and payment tracking, managed petty cash and reconciliations, and addressed audit queries related to receivables and payables.

Pursuing an Associate of Science in Business Administration at Southern New Hampshire University.

Completed New York State Security Guard licensing.

Earned a Medical Office Administration certificate from Hunter Business School.

Completed NCCT training and earned an Insurance Coding Specialist certification.

Achieved QuickBooks certification.

Obtained CPR certification.

Completed Front Office Reception & Sales training at Barbados Community College.