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Candace Hicks

@candacehicks

I streamline healthcare administration, revenue-cycle support, and high-volume financial operations with accuracy and confidentiality.

United States

Message

What I'm looking for

I'm looking to apply my healthcare administration, revenue-cycle, billing support, and data operations experience in a role that values accuracy, confidentiality, process improvement, and managing high-volume workflows.

I've supported high-volume healthcare administration and operational workflows at UCLA Health for 12 years, working with patient records, Epic/CareConnect, insurance verification, authorizations, referrals, encounter data, and charge-entry processes.

I improve the accuracy and flow of sensitive information, from HIPAA-compliant patient documentation to financial records, invoices, purchase orders, expense reporting, and payment reconciliation. At UCLA Health, I built reporting spreadsheets that substantially reduced turnaround time and supported the opening and reopening of two ancillary clinics.

Across PepsiCo, Fox Filmed Entertainment, Sony Pictures Entertainment, and Discovery Networks, I've kept executive, financial, and administrative operations moving by resolving discrepancies, maintaining organized records, and managing competing deadlines independently.

Experience

Work history, roles, and key accomplishments

Current

Senior Executive Assistant & Office Manager

Current

PepsiCo, Inc.

Jan 2019 - Present (7 years 8 months)

Manage high-volume administrative, financial, and operational workflows while supporting senior leadership. Process and reconcile travel and expense activity, invoices, and purchase orders using SAP and Concur.

SAP Concur Invoice Processing Expense Reporting Financial Data Processing Excel Records Management Confidentiality

Executive Assistant III

Fox Filmed Entertainment

Jan 2018 - Dec 2019 (1 year 11 months)

Supported administrative and operational workflows for three senior executives across franchise oversight, brand strategy, and fan engagement. Entered and tracked invoices and maintained budget information.

Confidentiality Invoice Processing Budget Management Expense Reporting Records Management Excel

Marketing Assistant IV

Sony Pictures Entertainment

Jan 2017 - Dec 2018 (1 year 11 months)

Managed high-volume administrative workflows and confidential correspondence for senior leadership. Maintained department spreadsheets and tracking systems to monitor deadlines, expenses, and purchase orders.

Excel Expense Tracking Purchase Order Records Management Confidentiality Administrative Support

Executive Assistant

Discovery Networks

Jan 2016 - Dec 2017 (1 year 11 months)

Supported administrative and financial operations for senior executives within a high-volume media organization. Prepared and processed division expense reports and reconciled company credit cards.

Expense Reporting Credit Card Reconciliations Invoice Processing Budget Management Records Management Confidentiality

Senior Administrative Analyst

UCLA Health

Jan 2004 - Dec 2016 (12 years 11 months)

Supported healthcare administrative and operational workflows within a large academic healthcare organization, including direct support for senior executive leadership. Worked with patient records and electronic health record systems, including Epic/CareConnect, while maintaining HIPAA compliance.