Melissa Cope

I am an operations administrator with over 24 years supporting a single employer, delivering reliable administrative, accounting and client-facing services. I specialize in coordinating schedules, preparing quotes and job tickets, managing billing and accounts, and providing consultative advice on recycling and waste-management options.

Throughout my tenure I have balanced hybrid responsibilities—inside sales, office management, billing coordination and systems training—and was promoted while maintaining prior duties independently. I am proficient in Microsoft Office, Google Office, Salesforce, 10-key data entry and type 100+ WPM, and familiar with EH&S, DOT and EPA regulatory requirements.

I have a consistent record of exceeding expectations, earning multiple presidential award nominations, acting as a software team champion, and receiving frequent positive feedback from clients for timely, organized, and effective service.