Melinda Sebestyen

Managed day-to-day People Operations for employees and contractors across Romania, Poland, the Philippines and the US. Owned onboarding, offboarding, HR records, payroll inputs and employee support. Led 2 HRIS migrations, automated the sorting of 600+ performance-review files, contributed to salary benchmarking process that raised market-aligned pay from about 60% to 96%.

Managed a 1,000+ m² multipurpose headquarters and workplace operations for a team that grew from about 25 to 62 employees. Added 25 workstations and 2 meeting rooms, coordinated 20+ repairs, managed 12 recurring vendors and a USD 2,000 average monthly budget, and prepared onboarding for about 10 new hires per quarter.

Managed 25–30 international market-research projects each month, often running 5–7 at the same time. Coordinated studies with 300–2,000 respondents across up to 12 markets, kept more than 90% on schedule, and worked across programming, data, fieldwork, sales and external sample providers.

Ran office operations and employee experience for a 35-person software startup. Managed facilities, suppliers, travel, onboarding, events and accounting administration. Delivered 10+ employee initiatives within a GBP 7,500 annual budget, supported 7–10 hires and interns, and owned primary accounting processing 30–50 expense documents per month.

Handled 30+ customer calls a day alongside quotations, bookings, verification and rental support. Coordinated vehicle availability across 4–5 branches as the fleet grew from about 35 to 50 cars, managed 3 broker platforms, trained 3 colleagues and analysed 100+ former customers to improve marketing targeting.

Completed master’s coursework in Administration and Development of Hospitality and Services Companies, but the dissertation was not submitted.

Completed a Bachelor’s degree in Economics of Commerce, Tourism and Services (valedictorian).