Mehroz A
@mehroza
Lead Dynamics 365 CRM Developer delivering secure, compliant, data-driven CRM solutions.
What I'm looking for
I am a Lead Techno-Functional Consultant with 8+ years delivering customized Dynamics 365 Customer Engagement solutions across healthcare, finance, and retail. I specialize in designing secure, HIPAA-compliant systems, role-based security, workflow automation, and integrations that align technology with business objectives.
I have led end-to-end implementations, created real-time dashboards and Power BI visualizations, and used Web API, REST, SOAP, OData, and Azure Logic Apps for seamless integrations. My work reduced manual processing, improved data access and user engagement, and enabled data-driven decision-making through tailored CRM functionality.
I routinely run organization-wide training and stakeholder collaboration sessions to drive adoption and ensure governance and compliance. I focus on measurable operational improvements—faster data retrieval, reduced processing time, higher user engagement—and on building CRM solutions that sustain long-term business value.
Experience
Work history, roles, and key accomplishments
Dynamics 365 CRM Lead
Armanino
Nov 2023 - Present (1 year 11 months)
Implemented Dynamics 365 CRM for a healthcare client to streamline appointment scheduling, automate follow-ups, and deliver real-time dashboards that improved patient satisfaction and operational efficiency.
Dynamics 365 Consultant
Confiz
Aug 2020 - Sep 2023 (3 years 1 month)
Led HIPAA-compliant Dynamics 365 implementations to centralize patient data, configure role-based access, and automate scheduling workflows, increasing user engagement by 40% and reducing data retrieval time by 20%.
.Net Developer
ClickDimensions
Mar 2017 - Jul 2020 (3 years 4 months)
Customized Dynamics 365 for financial operations to meet regulatory requirements, implemented automated workflows that reduced data processing time by 25%, and built dashboards delivering real-time liquidity and revenue insights.
Education
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Mehroz hasn't added their education
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