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Mehroz A

@mehroza

Lead Dynamics 365 CRM Developer delivering secure, compliant, data-driven CRM solutions.

United States
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What I'm looking for

I seek roles building and leading secure, compliant Dynamics 365 CRM implementations with end-to-end integration, stakeholder collaboration, and opportunities to drive user adoption and measurable operational improvements.

I am a Lead Techno-Functional Consultant with 8+ years delivering customized Dynamics 365 Customer Engagement solutions across healthcare, finance, and retail. I specialize in designing secure, HIPAA-compliant systems, role-based security, workflow automation, and integrations that align technology with business objectives.

I have led end-to-end implementations, created real-time dashboards and Power BI visualizations, and used Web API, REST, SOAP, OData, and Azure Logic Apps for seamless integrations. My work reduced manual processing, improved data access and user engagement, and enabled data-driven decision-making through tailored CRM functionality.

I routinely run organization-wide training and stakeholder collaboration sessions to drive adoption and ensure governance and compliance. I focus on measurable operational improvements—faster data retrieval, reduced processing time, higher user engagement—and on building CRM solutions that sustain long-term business value.

Experience

Work history, roles, and key accomplishments

AR
Current

Dynamics 365 CRM Lead

Armanino

Nov 2023 - Present (1 year 11 months)

Implemented Dynamics 365 CRM for a healthcare client to streamline appointment scheduling, automate follow-ups, and deliver real-time dashboards that improved patient satisfaction and operational efficiency.

CO

Dynamics 365 Consultant

Confiz

Aug 2020 - Sep 2023 (3 years 1 month)

Led HIPAA-compliant Dynamics 365 implementations to centralize patient data, configure role-based access, and automate scheduling workflows, increasing user engagement by 40% and reducing data retrieval time by 20%.

Education

Degrees, certifications, and relevant coursework

Mehroz hasn't added their education

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Tech stack

Software and tools used professionally

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Mehroz A - Dynamics 365 CRM Lead - Armanino | Himalayas