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Ilyas Azar

@ilyasazar

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Dynamics 365 Lead Developer delivering enterprise CRM, Power Platform automation, and Azure integrations.

United States

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What I'm looking for

I’m looking to lead enterprise Dynamics 365 and Power Platform transformations—building secure integrations, scalable CRM architectures, and AI-powered automation—while partnering closely with stakeholders to deliver measurable business impact.

I’m a Dynamics 365 Lead Developer with 10+ years of experience delivering enterprise Microsoft Dynamics 365 Customer Engagement (CE), Power Platform, and Azure-based solutions. I’ve built business outcomes across Healthcare, Logistics, Financial Services, and Retail.

In my recent work, I support HIPAA-compliant healthcare operations by designing Dataverse solutions, custom plugins, and JavaScript customizations. I build secure REST/SOAP integrations using OAuth and Microsoft Graph API, and I drive workflow automation with Power Automate, Azure Functions, Logic Apps, and Azure Service Bus.

I also deliver AI-powered automation using Microsoft Copilot Studio, AI Agents, Virtual Agents, and Assist AI—turning service requests, case routing, and knowledge retrieval into repeatable workflows. In logistics, I led CRM architecture and cloud integration patterns while implementing DevOps practices for CI/CD, release, and solution lifecycle management.

A hallmark of my approach is scalable, reusable design: I’ve created integration frameworks to standardize communication with external systems and optimized plugins and tuning to reduce manual operations by 35%. I’m at my best partnering with solution architects and business stakeholders to modernize enterprise CRM and improve operational visibility.

Experience

Work history, roles, and key accomplishments

Current

Dynamics 365 CRM Consultant

Current

Healthcare Systems

Jun 2024 - Present (2 years 1 month)

Delivered enterprise Microsoft Dynamics 365 Customer Engagement solutions supporting HIPAA-compliant healthcare operations. Designed plugins, Dataverse solutions, workflow automation, secure REST/SOAP integrations, CI/CD and solution deployments, and AI-powered workflow automation using Microsoft Copilot Studio.

Microsoft Dynamics 365 CE Dataverse JavaScript Power Automate Azure Functions Logic Apps Azure Service Bus OAuth REST APIs Azure DevOps CI CD Release Management Power BI Microsoft Copilot Studio AI Agents

Dynamics 365 Lead Developer

Enterprise Logistics

Oct 2020 - May 2024 (3 years 7 months)

Led architecture, development, and deployment of enterprise Dynamics 365 Customer Engagement solutions for global logistics operations. Built custom plugins and Power Platform automation, secure REST API integrations, and Azure DevOps CI/CD, improving CRM performance and reducing manual operations by 35%.

Microsoft Dynamics 365 CE Dataverse Business Process Flows Power Automate Azure Functions Logic Apps Azure Service Bus Azure Storage REST APIs OAuth Azure DevOps Git CI CD Pipelines Release Automation Power BI

Senior Dynamics 365 Developer

FinTech Solutions

Mar 2018 - Sep 2020 (2 years 6 months)

Developed Microsoft Dynamics 365 CE solutions supporting enterprise financial operations. Built plugins, custom workflow activities and Power Automate solutions, implemented secure integrations, and created Power BI dashboards and SSRS/SQL reporting.

Microsoft Dynamics 365 CE C#.NET Framework Dataverse JavaScript Dynamics 365 Plugins Business Rules Power Automate Power BI Microsoft SSRS SQL Server REST APIs OAuth JSON Secure Coding Reusable CRM Frameworks Integration Performance Optimization

Dynamics 365 Developer

Retail Corp

Jun 2015 - Mar 2018 (2 years 9 months)

Developed Dynamics 365 CRM customizations supporting customer engagement, inventory, and retail operations. Built plugins, workflow activities, forms/dashboards, model-driven Power Apps, and delivered CRM deployments with data migration, testing, and production support.