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Michael A

@michaela

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I build secure Dynamics 365 CRM solutions, integrations, automation, and analytics for regulated industries.

United States

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What I'm looking for

I'm looking to build secure, scalable Dynamics 365 CRM solutions that automate operations, integrate business systems, improve adoption, and support compliance in healthcare or financial environments.

I've delivered Dynamics 365 CRM solutions for healthcare and financial organizations for more than nine years, translating operational and compliance needs into scalable CRM architecture.

At Folio3 Dynamics, I architect healthcare CRM solutions for patient engagement, scheduling, and care coordination. I build Power Automate workflows, Power BI dashboards, secure role-based access, and REST/Dataverse integrations while providing technical leadership and user training.

Previously at Innovia Consulting and ClickDimension, I customized Dynamics 365 with C#, JavaScript, plugins, workflows, dashboards, and business process flows. My work has supported HIPAA compliance, automated financial processing by 25%, and improved data visibility for operational decision-making.

Experience

Work history, roles, and key accomplishments

Current

Dynamics 365 CRM Consultant

Current

Folio3 Dynamics

Jan 2024 - Present (2 years 8 months)

Architected and developed enterprise-grade Dynamics 365 CRM solutions for healthcare environments, focusing on scalability, security, and performance. Implemented custom entities, workflows, and Power Automate flows to automate patient engagement and care coordination.

Dynamics 365 Power Automate Power BI JavaScript C#Plugins REST APIs Dataverse HIPAA compliance Role Based Access Control Dashboarding Workflow Automation

Senior Dynamics 365 CRM Developer

Innovia Consulting

Jul 2019 - Dec 2023 (4 years 5 months)

Developed and customized Dynamics 365 CRM applications for healthcare operations, ensuring HIPAA compliance and secure patient data management. Built custom plugins, client-side scripts, and Power Automate workflows to streamline processes and improve data accuracy.

Dynamics 365 C#JavaScript Power Automate Dataverse APIs HIPAA compliance Role Based Access Control CI CD Dashboarding Business Process Flows

Junior .NET/Dynamics CRM Developer

ClickDimension

Oct 2016 - Jun 2019 (2 years 8 months)

Customized Dynamics 365 to support complex financial data management and meet strict regulatory compliance standards. Implemented automated workflows, reducing data processing time by 25% and enabling finance teams to focus on strategic analysis.

Dynamics 365 Workflow Automation Dashboarding Financial Compliance Data Security Reporting