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Mehar UserMU
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Mehar User

@meharuser1

I build AI-native, consumer, SaaS, and enterprise products that improve customer outcomes and organizational velocity.

India
Message

What I'm looking for

I'm looking to partner with teams on product strategy, design, and AI enablement, turning ambiguous customer and organizational problems into scalable products and systems.

I've led product strategy and design across Enterpret, Infinyte Club, Even Healthcare, Vedantu, Atlassian, MakeMyTrip, and [24]7.ai. Most recently, I advised early-stage teams on product strategy, design, and AI enablement, following work launching Enterpret's Sales Intelligence vertical from zero.

At Infinyte Club, I directed Mutual Fund Jam, driving 40% higher engagement and 78% referral, and led eight investment-product launches across Private Equity, Mutual Funds, Private Markets, and Stock Baskets. I also built and mentored a four-person design team while shaping consumer wealth, operations, and ESOP SaaS products.

I've delivered high-stakes, complex product work: an insurance-plan migration at Even Healthcare that achieved roughly 80% conversion in one design sprint, spam controls at Vedantu that reduced chat spam by 50%, and enterprise contact-center redesigns at [24]7.ai that reduced Average Handle Time by 7%.

I work where customer needs, product strategy, business outcomes, and execution meet—turning ambiguous product and organizational problems into scalable systems, products, and ways of working. I'm recognised among Inc42 / Upraised Game Changers' 50 Product Leaders to Watch, 2024.

Experience

Work history, roles, and key accomplishments

IN
Current

Product Design Partner & Advisory

Independent

Jun 2026 - Present (3 months)

Advising early-stage teams on product strategy, design, and AI-enablement.

EH

Principal Experience Designer

Even Healthcare

Apr 2022 - Apr 2023 (1 year)

Design lead across member experience, insurance, clinical operations, and B2B systems as Even scaled to 20,000 members. Led end-to-end migration to a new insurance plan under a regulatory deadline, achieving ~80% conversion in a single design sprint.

MakeMyTrip logoMA

UX Design Lead

MakeMyTrip

Sep 2017 - Oct 2018 (1 year 1 month)

Defined UX strategy, interaction model, and personality framework for Myra, a conversational travel assistant. Standardized search and post-sale experiences across Flights, Hotels, Holidays, and Buses.

AI

Senior Product Designer

[24]7.AI

Mar 2015 - Sep 2017 (2 years 6 months)

Redesigned enterprise contact-center software, reducing Average Handle Time by 7% across high-volume support workflows. Defined omni-channel UX strategy connecting chat and voice into a unified agent experience.

PT

Brand, Identity & Experience Designer

People Tree

Jan 2010 - Dec 2015 (5 years 11 months)

Brand and identity work across Royal Enfield, Coca-Cola, Asian Paints, UNICEF, and McVitie's India, alongside digital experience and studio management.

CO

Brand, Identity & Experience Designer

CoDesign

Jan 2010 - Dec 2015 (5 years 11 months)

Brand and identity work across Royal Enfield, Coca-Cola, Asian Paints, UNICEF, and McVitie's India, alongside digital experience and studio management.

TH

Brand, Identity & Experience Designer

Tree of Life Resorts & Hotels

Jan 2010 - Dec 2015 (5 years 11 months)

Brand and identity work across Royal Enfield, Coca-Cola, Asian Paints, UNICEF, and McVitie's India, alongside digital experience and studio management.

LD

Brand, Identity & Experience Designer

Lopez Design

Jan 2010 - Dec 2015 (5 years 11 months)

Brand and identity work across Royal Enfield, Coca-Cola, Asian Paints, UNICEF, and McVitie's India, alongside digital experience and studio management.

Education

Degrees, certifications, and relevant coursework

Anthropic logoAN

Anthropic

Professional Development, AI Fluency

2026 - 2026

Completed AI Fluency: Framework & Foundations course.

University of Oxford logoUO

University of Oxford

Professional Development, AI Governance

2026 - 2026

Completed AI Governance course through Coursera.

Pearl Academy logoPA

Pearl Academy

Bachelor of Arts, Communication Design

BA Communication Design (Honors) with affiliation to Nottingham Trent University, UK.

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