Mehar User
@meharuser1
I build AI-native, consumer, SaaS, and enterprise products that improve customer outcomes and organizational velocity.
What I'm looking for
I've led product strategy and design across Enterpret, Infinyte Club, Even Healthcare, Vedantu, Atlassian, MakeMyTrip, and [24]7.ai. Most recently, I advised early-stage teams on product strategy, design, and AI enablement, following work launching Enterpret's Sales Intelligence vertical from zero.
At Infinyte Club, I directed Mutual Fund Jam, driving 40% higher engagement and 78% referral, and led eight investment-product launches across Private Equity, Mutual Funds, Private Markets, and Stock Baskets. I also built and mentored a four-person design team while shaping consumer wealth, operations, and ESOP SaaS products.
I've delivered high-stakes, complex product work: an insurance-plan migration at Even Healthcare that achieved roughly 80% conversion in one design sprint, spam controls at Vedantu that reduced chat spam by 50%, and enterprise contact-center redesigns at [24]7.ai that reduced Average Handle Time by 7%.
I work where customer needs, product strategy, business outcomes, and execution meet—turning ambiguous product and organizational problems into scalable systems, products, and ways of working. I'm recognised among Inc42 / Upraised Game Changers' 50 Product Leaders to Watch, 2024.
Experience
Work history, roles, and key accomplishments
Product Design Partner & Advisory
Independent
Jun 2026 - Present (3 months)
Advising early-stage teams on product strategy, design, and AI-enablement.
Design Partner
Enterpret
Jul 2025 - Apr 2026 (9 months)
Partnered with Product, ML, Engineering, and leadership on product growth, observability, and AI adoption. Launched a net-new Sales Intelligence vertical from zero, owning discovery, product definition, design, and GTM.
Head of Design
Infinyte Club
May 2023 - Jul 2025 (2 years 2 months)
Led product strategy, UX architecture, design execution, and team development across a consumer wealth platform, internal operations tooling, and ESOP SaaS. Directed Mutual Fund Jam, a privacy-first social investing experience, driving 40% higher engagement and 78% referral.
Principal Experience Designer
Even Healthcare
Apr 2022 - Apr 2023 (1 year)
Design lead across member experience, insurance, clinical operations, and B2B systems as Even scaled to 20,000 members. Led end-to-end migration to a new insurance plan under a regulatory deadline, achieving ~80% conversion in a single design sprint.
Lead Designer & Design Manager
Vedantu
Sep 2020 - Mar 2022 (1 year 6 months)
Led product design and team development for a virtual learning platform serving 25M students monthly across India and 50+ countries. Established Vedantu's first structured user research practice and designed classroom spam-control systems that reduced chat spam by 50%.
First design hire in the Bangalore office; worked across Jira Platform Cloud and Jira Service Desk Data Center. Defined the cross-product interaction model connecting Jira Software and Jira Service Desk.
UX Design Lead
MakeMyTrip
Sep 2017 - Oct 2018 (1 year 1 month)
Defined UX strategy, interaction model, and personality framework for Myra, a conversational travel assistant. Standardized search and post-sale experiences across Flights, Hotels, Holidays, and Buses.
Senior Product Designer
[24]7.AI
Mar 2015 - Sep 2017 (2 years 6 months)
Redesigned enterprise contact-center software, reducing Average Handle Time by 7% across high-volume support workflows. Defined omni-channel UX strategy connecting chat and voice into a unified agent experience.
Brand, Identity & Experience Designer
People Tree
Jan 2010 - Dec 2015 (5 years 11 months)
Brand and identity work across Royal Enfield, Coca-Cola, Asian Paints, UNICEF, and McVitie's India, alongside digital experience and studio management.
Brand, Identity & Experience Designer
CoDesign
Jan 2010 - Dec 2015 (5 years 11 months)
Brand and identity work across Royal Enfield, Coca-Cola, Asian Paints, UNICEF, and McVitie's India, alongside digital experience and studio management.
Brand, Identity & Experience Designer
Tree of Life Resorts & Hotels
Jan 2010 - Dec 2015 (5 years 11 months)
Brand and identity work across Royal Enfield, Coca-Cola, Asian Paints, UNICEF, and McVitie's India, alongside digital experience and studio management.
Brand, Identity & Experience Designer
Lopez Design
Jan 2010 - Dec 2015 (5 years 11 months)
Brand and identity work across Royal Enfield, Coca-Cola, Asian Paints, UNICEF, and McVitie's India, alongside digital experience and studio management.
Education
Degrees, certifications, and relevant coursework
Anthropic
Professional Development, AI Fluency
2026 - 2026
Completed AI Fluency: Framework & Foundations course.
University of Oxford
Professional Development, AI Governance
2026 - 2026
Completed AI Governance course through Coursera.
Pearl Academy
Bachelor of Arts, Communication Design
BA Communication Design (Honors) with affiliation to Nottingham Trent University, UK.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
mehark.framer.websitePortfolio
mehark.framer.websiteJob categories
Skills
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