At Accenture, I led UX strategy and end-to-end design for enterprise and consumer platforms across fintech, e-commerce, SaaS, and AI-driven systems. I redesigned payment and transaction flows, improving transaction success rates by 25% and driving 4× feature adoption.
I also owned the design of a WCAG AAA-compliant pharmaceutical platform, reducing global product discovery from six steps to three while supporting regulatory compliance and brand consistency. For enterprise teams, I built an AI UX audit assistant using Nielsen heuristics and WCAG 2.1, with human-in-the-loop validation.
At Innodeed Systems Pvt Ltd, I designed an AI-enabled Video KYC platform for a fintech client, contributing to a 15% increase in credit card sales and three new enterprise clients. I also led the design of a dual-theme system with more than 30 components and 200 tokens for a booking platform.
My work spans product design, enterprise UX, accessibility, and design systems. I’ve led and mentored designers, and I built an AI copilot for support agents with confidence scores, explainable suggestions, fallback states, and human-in-the-loop controls using Figma and Figma Make.
