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Niraj Kumar

@nirajkumar3

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Lead product designer with 8.5+ years shaping user-centered SaaS and AI workflows into scalable enterprise experiences.

India

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What I'm looking for

I’m looking to senior/lead product design for complex SaaS/enterprise and AI-enabled workflows—where systems thinking, strong stakeholder alignment, and rigorous research turn ambiguity into scalable, accessible experiences.

Product Designer with 8.5+ years of experience designing enterprise SaaS, healthcare, agritech, and AI-powered products. I specialize in turning complex workflows into intuitive, scalable experiences by combining systems thinking, user research, and data-driven product decisions.

Throughout my career, I've designed products that serve 60M+ patients across 65,000+ pharmacies in the U.S. healthcare ecosystem and consumer platforms used by 10M+ users across India and Indonesia. I enjoy working from ambiguous problem spaces through discovery, stakeholder alignment, prototyping, and delivery, partnering closely with product managers, engineers, and business leaders to shape product strategy—not just execute it.

I actively leverage AI across research, ideation, prototyping, and design workflows, using tools like Claude, Cursor, ChatGPT, and Figma to accelerate exploration and improve design quality. I'm passionate about building thoughtful, accessible, and measurable experiences while mentoring designers and contributing to scalable design systems.

I'm currently looking for opportunities to build impactful AI-native and enterprise products with high ownership, strong product culture, and collaborative teams.

Experience

Work history, roles, and key accomplishments

Lead Product Designer

Innovaccer

Jan 2026 - May 2026 (4 months)

Led UX for a healthcare platform serving 65K+ pharmacies and 60M+ patients, reducing workflow friction and support requests by 71%. Drove 7+ product initiatives, aligned US and UAE stakeholders to shape product strategy, accelerated delivery by 30% using AI-assisted workflows and interactive prototypes, and mentored designers while leading Design QA.

Enterprise UI Design Workflow Design User Flows Information Architecture Interaction Design UI Components Design Systems Onboarding AI assisted Design Rapid Prototyping Stakeholder Management Product Analytics AI Native Design

Senior Product Designer

Jiva

May 2022 - Sep 2025 (3 years 4 months)

Scaled AgriCentral from 5.5M to 10M+ users, earning promotion to Senior Product Designer. Influenced product strategy through user research, workshops, and journey mapping. Increased engagement by 3%, conversion by 5.3%, and activation by 6%. Reduced time-to-value by 40%, improved task completion by 22%, and cut design handoff effort by 30% through design systems and AI-driven workflows.

User Research Usability Testing Qualitative Research Accessibility Journey Mapping Design Systems Design Handoff Mentorship Workshop Facilitation Stakeholder Management AI assisted Design

UX Designer

TCS Interactive

Aug 2019 - Apr 2022 (2 years 8 months)

Led UX for 20+ Microsoft Teams apps and contributed to 35+ enterprise products across healthcare, education, retail, and travel in Agile teams. Designed end-to-end enterprise experiences, collaborated on Design QA, and aligned solutions with Microsoft design standards. Earned 3 performance awards, with 2 products featured on Microsoft's official social media channels.

Enterprise UX Wireframing Cross Domain Product Design Stakeholder Management

Architect

AWNW Associates

Aug 2015 - Mar 2017 (1 year 7 months)

Designed and delivered user-centered solutions balancing functionality, aesthetics, and accessibility. Collaborated with clients, engineers, and contractors to translate requirements into detailed design specifications and developed skills in systems thinking, visual communication, and stakeholder management.

User Centered Design Accessibility Systems Thinking visual communication Stakeholder Management