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Niraj Kumar

@nirajkumar3

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Lead product designer with 8.5+ years shaping user-centered SaaS and AI workflows into scalable enterprise experiences.

India

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What I'm looking for

I’m looking to lead product design for complex SaaS/enterprise and AI-enabled workflows—where systems thinking, strong stakeholder alignment, and rigorous research turn ambiguity into scalable, accessible experiences.

I’m a Lead Product Designer with 8.5+ years of experience designing SaaS, enterprise, healthcare, and AI-enabled products across B2B and B2C. I’m known for systems thinking, stakeholder leadership, and transforming complex workflows into scalable, user-centered experiences.

I lead with product thinking and UX strategy, combining user research, usability testing, and journey mapping to drive data-informed decisions. I build design systems with accessibility at the core (including WCAG compliance) and create reusable patterns that reduce rework, clarify workflows, and speed up adoption.

Most recently, I’ve been designing workflow enhancements for enterprise healthcare teams and improving patient opportunity tracking, onboarding, notifications, and operational insights. I’ve also delivered an end-to-end CSV-based self-serve configuration workflow for an AI-first CX platform, and redesigned patient management and insights experiences to improve clarity and task prioritization without disrupting user behavior.

I bring depth beyond UI—leveraging AI-assisted design workflows for research synthesis, ideation, prototyping, and rapid iteration (accelerating exploration and alignment by nearly 30%). I’ve spearheaded modular design system scaling across products serving 10M+ users, reduced design-to-dev handoff time by 30%, mentored junior designers, and ensured seamless transitions during acquisition-related design handoff.

Experience

Work history, roles, and key accomplishments

Lead Product Designer

Innovaccer

Jan 2026 - May 2026 (4 months)

Designed workflow enhancements for enterprise healthcare products supporting pharmacy teams across the US healthcare ecosystem. Improved patient opportunity tracking, collaboration, onboarding, and operational insights, and created reusable UI components and AI-assisted design workflows to accelerate iteration by nearly 30%.

Enterprise UI Design Workflow Design User Flows Information Architecture Interaction Design UI Components Design Systems Onboarding AI assisted Design Rapid Prototyping Stakeholder Management Product Analytics

Senior Product Designer

Statisfy

Nov 2025 - Dec 2025 (1 month)

Led product design for a B2B, AI-first CX platform in collaboration with product, tech, and data teams. Designed an end-to-end CSV-based self-serve configuration workflow and created animated feature explainers to improve product communication and discoverability.

AI Product Design Information Architecture Interaction Design Visual Design User Centered Design

Senior Product Designer

Jiva

Apr 2024 - Sep 2025 (1 year 5 months)

Led end-to-end design for digital products serving 10M+ users across India and Indonesia, focusing on engagement, accessibility, and adoption. Conducted user research and usability testing, scaled a modular design system to reduce design-to-dev handoff time by 30%, mentored junior designers, and supported seamless design handoff during an acquisition.

User Research Usability Testing Qualitative Research Accessibility Journey Mapping Design Systems Design Handoff Mentorship Workshop Facilitation Stakeholder Management AI assisted Design

Product Designer

Jiva

May 2022 - Mar 2024 (1 year 10 months)

Redesigned key features of the AgriCentral app, addressing usability and accessibility issues and contributing to a 15% increase in user retention and higher farmer adoption. Conducted end-to-end user research and collaborated with cross-functional stakeholders to prioritize incremental improvements and introduce a scalable design system that reduced design debt.

Usability Testing Accessibility User Research Information Architecture Interaction Design Design Systems UX For Farmers Prioritization Design Debt Reduction

UX Designer

TCS Interactive

Aug 2019 - Apr 2022 (2 years 8 months)

Designed and delivered 35+ enterprise experiences for Microsoft Teams, independently leading 20+ projects across retail, healthcare, education, and travel. Produced high-fidelity UI, wireframes, and redlines for enterprise-scale e-learning apps, with recognition including 3 performance awards.

Enterprise UX Wireframing Cross Domain Product Design Stakeholder Management

Architect

AWNW Associates

Aug 2015 - Mar 2017 (1 year 7 months)

Designed and delivered user-centered solutions balancing functionality, aesthetics, and accessibility. Collaborated with clients, engineers, and contractors to translate requirements into detailed design specifications and developed skills in systems thinking, visual communication, and stakeholder management.

User Centered Design Accessibility Systems Thinking visual communication Stakeholder Management