Sudarshan Sahu

Setting UX direction for modernizing Mail, Calendar, Tasks, Files, and Contacts, aligning product, engineering, support, and sales leaders. Led the first native mobile app end to end and initiated growth beyond email with chat, video meetings, whiteboarding, and on-premise AI.

Led design for AI, ML, and BI applications, including an ML troubleshooting assistant and workforce planning tool. Mentored a team of 6 designers and designed AR/VR experiences for field engineers.

Designed IDIOM, a conversational flow builder for Flipkart's voice assistant, and improved voice search adoption from 7.5% to 10.1% through research and testing.

Led UX for the core AI builder, unifying 10+ tools into one Cognitive IDE. Enabled 1,000+ business users to build bots independently and built a design system in Figma and Storybook.

Designed field service management, spare-parts pricing, and cost-of-ownership tools, improving service case closure by ~20% and reducing planning cycles.

Led UX for global web and enterprise platforms, managing a team of 12 designers. Led the redesign of Ericsson.com and global marketing platforms.

Designed branding and UI systems for Oracle FLEXCUBE banking products across retail, mobile, and investment platforms.

Worked as a data visualisation specialist on a Microsoft vendor team.

Served as a senior visual designer.

Worked as a visual designer.

Bachelor of Commerce degree from Sambalpur University.

Diploma in Digital Design and Branding from Image Infotainment Ltd., Chennai.

Certification in Digital and Social Media Strategies from IIM Bangalore.