At Berlitz Asia, I coordinated regional instruction operations and corporate program delivery across seven Asian markets. I aligned client needs with internal resources and supported programs serving 300+ professionals annually.
I managed a network of 65+ instructors and reduced hiring turnaround time by approximately 30%. I also oversaw programs from needs analysis through staffing, implementation, quality control, reporting, and client support.
Through GLOBAL ENGLISH, I built and managed a professional education business for adult clients. I assessed their needs and developed customized training in business communication, presentations, interviews, cross-cultural communication, and leadership.
As a corporate business English instructor and trainer, I delivered programs to professionals in South Korea. My work included presentations, meetings, negotiations, customer service, interviews, and cross-cultural communication.

