Meaningful Monogamy

Respond to client inquiries through email and social media messages; clarify service needs, event dates, and next steps. Coordinate consultation calls, guide prospects to inquiry forms, and maintain organized client information and follow-up in HoneyBook.

Called parents and guardians to answer questions, explain documentation needs, obtain approvals, and follow up on missing information. Tracked multiple cases through completion, maintained accurate confidential records, and worked independently remotely.

Built rapport with students and families, listened to concerns, and explained information in clear, accessible language. Managed progress documentation and follow-up; collaborated with colleagues to address individual learning needs.

Welcomed clients, listened to their needs, answered service questions, and explained what to expect before and after appointments. Guided clients through whole-body cryotherapy with attention to comfort, safety, and a positive service experience.

Helped members use fitness equipment and perform exercises safely; answered questions with clear, practical guidance.

Grade: Cum Laude

Bachelor of Science in Kinesiology, Fitness and Sports, graduated Cum Laude.