Sarah Miles
@sarahmiles
Detail-oriented healthcare professional with 5+ years in customer service.
What I'm looking for
I am a self-motivated and detail-oriented healthcare professional with over 5 years of experience in customer service. My career has been marked by a consistent track record of managing tasks independently and communicating effectively with team members. I thrive in high-paced environments and have a proven ability to exceed expectations, regardless of the challenges presented.
Currently, I work at Aptiva Health as a Physical Therapy Tech and Receptionist, where I optimize daily workflows and collaborate with medical staff to ensure efficient clinic operations. My role involves scheduling patient appointments, processing insurance authorizations, and administering hyperbaric treatments. I also develop personalized fitness programs for athletes, focusing on injury prevention and overall wellness.
Previously, I served as a Certified Personal Trainer at Fitness Ventures LLC, where I created custom workout plans and maintained detailed records of client progress. My experience as a Lead Store Coach at General Nutrition Center further honed my skills in team collaboration and customer service, allowing me to foster a welcoming environment for clients. I am passionate about promoting health and wellness and am eager to continue my professional journey in this field.
Experience
Work history, roles, and key accomplishments
Physical Therapy Tech & Receptionist
Aptiva Health
Aug 2023 - Present (1 year 10 months)
As a Physical Therapy Tech and Receptionist, I scheduled and confirmed patient appointments, coordinated calendars, and optimized clinic workflows. I collaborated with medical staff for insurance authorizations and processed patient referrals, while also running hyperbaric treatments and developing personal fitness programs for athletes.
Lead Store Coach
General Nutrition Center
Jan 2021 - Jun 2023 (2 years 5 months)
Managed daily operations including inventory control, cash management, and store procedures. Promoted team collaboration and efficiency while providing exceptional customer service and creating a personalized experience for guests.
Certified Personal Trainer
Fitness Ventures LLC
Jan 2023 - Apr 2023 (3 months)
Provided personalized workout plans tailored to clients' needs and abilities. Collaborated with colleagues to create engaging workouts and maintained detailed records of clients' progress and schedules to ensure consistent attendance.
Education
Degrees, certifications, and relevant coursework
University of Louisville
Bachelor's Degree, Exercise Science
2019 - 2021
Worked towards a bachelor's degree in Exercise Science, focusing on various aspects of physical health and fitness, including assisted stretching and ethics in biology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Sarah?
You can contact Sarah and 90k+ other talented remote workers on Himalayas.
Message SarahFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
