Janie Atwood
@janieatwood
Experienced in fostering supportive communities in a remote environment.
What I'm looking for
Passionate about creating welcoming environments and connecting with people, I thrive on delivering unforgettable experiences and exceeding customer expectations. With a knack for building supportive communities, whether through leading dynamic fitness classes or providing personalized guidance, I'm eager to bring my expertise to a remote role where I can continue to prioritize client satisfaction and foster lasting connections.
At Multnomah Athletic Club, I loved the challenge of re-engaging inactive members and introducing innovative fitness programs that breathed life into the club atmosphere. Through effective remote communication, I ensured every member felt valued and supported, contributing to a high level of customer satisfaction that drove me to excel.
My journey has been rich with diverse experiences—from sales and customer relations to crisis support and hospitality—each one reinforcing my commitment to delivering exceptional service and building genuine relationships. Now, I'm excited to embark on the next chapter of my career, where I can channel my enthusiasm and skills into making a positive impact in a remote setting.
Experience
Work history, roles, and key accomplishments
Pure Barre Instructor
Pure Barre
Jan 2024 - Present (1 year 11 months)
Lead Pure Barre classes, fostering a supportive community environment. Deliver dynamic workouts blending elements of ballet, Pilates, and strength training. Plan choreography weekly, ensuring class variety and engagement. Provide clear instructions on form and technique, prioritizing client safety.
Volunteer Crisis Line Operator
NAMI Multnomah
Jan 2023 - Mar 2023 (2 months)
Operated crisis line remotely, demonstrating active listening and empathy. Utilized crisis intervention techniques to support callers in distress. Collaborated with a remote team to assess caller needs and connect them with appropriate resources. Demonstrated flexibility and adaptability in maintaining service quality.
Fitness and Wellness Concierge
Multnomah Athletic Club
Jan 2023 - Mar 2023 (2 months)
Provided personalized guidance and support to enhance member satisfaction. Successfully re-engaged inactive members through targeted outreach efforts. Streamlined wellness services coordination, receiving positive feedback on service quality. Implemented innovative fitness programs, contributing to a dynamic club atmosphere. Led tours of the facility, showcasing amenities and services to prospecti
Front Desk Sales
Pure Barre
Jan 2023 - Mar 2023 (2 months)
Consistently delivered exceptional customer service, resulting in increased sales. Managed front desk operations efficiently, contributing to a seamless studio experience. Collaborated closely with team members to ensure optimal studio flow. Utilized strong interpersonal skills to cultivate lasting client relationships.
Travel Agent
Fora
Apr 2022 - Jan 2023 (9 months)
Provided personalized travel solutions, offering tailored recommendations and itineraries. Effectively communicated Fora's travel packages and promotions, resulting in increased bookings. Handled inquiries, reservations, and travel arrangements with meticulous attention to detail. Communicated with team members remotely to coordinate travel arrangements and ensure a cohesive approach to client ser
Student Fellow
Oregon State University Moore Family Center
Aug 2022 - Sep 2022 (1 month)
Designed engaging educational nutrition materials to increase community awareness. Demonstrated exceptional video production and editing skills. Authored informative articles on nutrition-related topics, driving increased engagement. Collaborated remotely with team members to develop a comprehensive website on nutrition and health topics, serving as a go-to resource for the community.
Sales and Customer Relations Specialist
Barre3
Sep 2017 - Sep 2018 (1 year)
Drove membership growth through exceptional customer service. Conducted persuasive facility tours and addressed inquiries. Spearheaded targeted sales and marketing efforts. Orchestrated a seamless studio experience, garnering positive feedback.
Hostess
Murray’s Bistro & Lounge
Dec 2014 - Mar 2015 (3 months)
Delivered a warm greeting to guests and assessed their needs attentively. Managed reservations and optimized seating arrangements. Cultivated a professional and courteous demeanor towards customers and co-workers. Maintained a clean and organized dining area, efficiently served food and beverages.
Education
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Janie hasn't added their education
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