Md Maruful Alam

Designed a multi-agent AI architecture with ten department agents and a CEO analytics agent, and built order automation from WhatsApp to delivery. Accelerated revenue growth by 22% through automated incentive scheme design and dashboard implementation.

Designed a POS-to-VAT fintech product and managed developers through end-to-end development. Led fintech and payment integration with the central bank and onboarded 83,000 retailers in two months.

Rolled out tertiary sales automation nationwide for FMCG companies with payment optimization, covering about USD 488 million of sales per month. Converted business requirements into technical specifications for BI reporting and wrote PRDs with engineering and UX.

Launched and managed four mobile apps including a large-retailer ordering app and a sales force automation app. Set up the incentive scheme for nationwide direct retailer automation, resulting in 12% revenue growth.

Led development of an e-commerce retail app for consumers and franchisees, combining online ordering with the existing physical superstore. Raised profit by 40% through cost optimization and pricing, alongside 28% revenue growth.

Built the yearly revenue plan with sales leadership, resulting in 33% revenue growth.

Produced daily sales reports, a monthly sales MIS dashboard, and ad hoc reports for the national sales manager and senior management.

Tracked sales KPIs (strike rate, lines per call, bills per call, coverage, brand distribution) and ran gap analysis.

Set up the nationwide primary and secondary sales and distribution reporting structure. Rolled out the 4S sales and information system to 100 distributors.

Pursuing a Master of Science in Service Management with a focus on Retail and Consumption, expected to complete in 2027.

Completed a Bachelor of Social Science (Honours) in Economics from Jagannath University.

Earned the Google Data Analytics Certificate.