Commercial operations and customer experience professional with experience translating strategy into measurable business results through leadership, operational improvement, customer success, and cross-functional collaboration. Passionate about helping organizations improve performance, customer experience, and operational excellence.
Looking for a job
Ehlimana Dedovic
@ehlimanadedovic
Commercial leader and consultant focused on customer experience and measurable sales performance.
SwedenWhat I'm looking for
I’m a commercial leader with a consistent track record across procurement, field sales leadership, and performance consulting—building the systems, coaching, and execution discipline that turn strategy into measurable results.
Currently, I’m Founder & Director of Elevé Sales Consulting, designing performance frameworks for commercial organisations through workshops and coaching programs that translate strategy into measurable results. I diagnose where performance breaks down and convert those insights into practical methods that improve execution and long-term performance.
Before Elevé, I led procurement and supply planning across four Nordic entities at Caldic, coordinating with suppliers and stakeholders across Europe, North America, and Asia. I also managed multi-site field sales performance across 15+ stores as Regional Manager and strengthened sales capability as a Sales Coach, supported by structured leader-development teaching as an Associate Professor at the University of Copenhagen.
Experience
Work history, roles, and key accomplishments
EC
Current
Founder & Director
Elevé Sales Consulting
Jan 2025 - Present (1 year 6 months)
Founded Elevé Sales Consulting to improve commercial performance through stronger customer experience, leadership and strategy execution. Develops performance frameworks, workshops and coaching programs to turn strategy into measurable results.
Procurement & Commercial Operations
Caldic
Jan 2021 - Jan 2025 (4 years)
Handled procurement and supply planning across four Nordic Caldic entities, coordinating with suppliers and stakeholders across Europe, North America and Asia. Balanced customer demand, inventory, working capital and supplier lead times while working cross-functionally to ensure service levels and reliable deliveries.
CC
Regional Manager - Commercial
Change of Scandinavia / Twilfit by Change
Jan 2019 - Jan 2021 (2 years)
Drove commercial performance, customer experience and team development across 15+ stores in the Skåne region. Coached store managers and sales teams, led KPI follow-up, campaign execution and operational routines to improve sales execution and service quality.
CS
Sales Coach - Gold Stores
Change of Scandinavia
Jan 2017 - Jan 2019 (2 years)
Strengthened sales capability, conversion rates and customer experience across high-potential stores through targeted field coaching. Identified performance gaps and delivered interventions that measurably improved basket size, conversion and sales behaviors.
Associate Professor - Leadership
University of Copenhagen
Jan 2014 - Jan 2016 (2 years)
Taught structured communication, problem-solving and leadership frameworks. Applied these skills to leader development and sales capability building.
Education
Degrees, certifications, and relevant coursework
University of Copenhagen
Master of Arts, Eastern European Studies
Master of Arts in Eastern European Studies at the University of Copenhagen.
University of Copenhagen
Bachelor of Arts, Balkan Studies
Bachelor of Arts in Balkan Studies at the University of Copenhagen.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
SwedenAuthorized to work in
Salary expectations
70k-90k USD
Social media
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