I've supported LSEG (Refinitiv)'s financial technology modernization, translating Product Owner and engineering requirements into epics, user stories, acceptance criteria, mock-ups, process diagrams, and API integration documentation. I also built AI-assisted workflows in VS Code with GitHub Copilot to generate JIRA stories and identify analysis gaps.
Previously, I led regional requirements standardization for DHL eCommerce's consumer-facing delivery platform across South-East Asia and coordinated SAP and order-management integrations with third-party teams. My background also includes supply-chain platform configuration, UAT, go-live support, troubleshooting, and software testing across logistics and web applications.
