Open to opportunities

Fabian Helfer

@fabianhelfer

Founder of ProcessFlow AI | 15+ years in sales & operations | Helping DACH businesses automate workflows with AI for measurable ROI.

Thailand

Message

What I'm looking for

AI Automation Consultant for DACH Businesses | CRM, Workflow & AI Systems

I am the Founder of ProcessFlow AI, helping businesses in Germany, Austria, and Switzerland automate sales, operations, and customer service using AI and workflow automation.

With more than 15 years of experience in sales leadership, business development, and operations management, I have led teams of over 30 sales professionals and driven significant revenue growth. My background includes senior roles in real estate, customer relationship management, and operational optimization.

This hands-on business experience enables me to design automation systems that solve real operational challenges and deliver measurable ROI.

I specialize in AI workflow automation, CRM systems, lead qualification, appointment booking, and customer communication using tools such as OpenAI, n8n, Make.com, Zapier, and custom API integrations.

My goal is simple: help businesses save time, reduce manual work, and scale more efficiently through practical AI solutions.

Experience

Work history, roles, and key accomplishments

Current

AI Automation Consultant

Current

ProcessFlow AI

Aug 2023 - Present (2 years 10 months)

We work with growth-focused companies that want to:

Reduce repetitive manual work
Respond to leads instantly
Automate customer communication
Improve operational efficiency
Scale without increasing headcount

Remote Dynamic Project Management Salesforce

Current

Customer Relationship Director of Operation Management Expert

Current

Farmtastic project for sustainable food system

Jan 2020 - Present (6 years 5 months)

Directed operations, managing resources and developing customer relationship and communication strategies to connect organic agriculture with customer satisfaction. Oversaw quality control, logistics, and forged partnerships with stakeholders and local organic farms.

Operations Management Customer Relationship Management Communication Strategy Quality Control Logistics Management Partnership Development Sustainable Agriculture Resource Management

Country Sales Director

Fazwaz (Digital Broker Ventures [DBV]) Co.,Ltd

May 2019 - Present (7 years 1 month)

Developed and implemented comprehensive business development strategies, overseeing 32 sales representatives across five regional offices in Thailand. Successfully expanded the client base and developer relationships, achieving a 25% sales increase in the initial quarter.

Business Development Sales Leadership Team Management Market Expansion Sales Strategy Performance Management Digital Brokerage

Property Consultant

Immopoint Europe

Feb 2014 - Present (12 years 4 months)

Successfully facilitated the sales and leasing of residential properties, consistently exceeding annual targets by 20% through strategic marketing and effective negotiation. Demonstrated a strong track record in ensuring high client satisfaction.

Strategic Marketing Negotiation Residential Properties Sales Targets

Financial Consultant

Tumos Ltd.

Jan 2014 - Present (12 years 5 months)

Managed resources, budgets, and project implementations, with direct oversight of profit and loss. Provided expert investment, tax, and accounting consultancy, specifically addressing financial matters under United Nations and US government systems.

Accounting Budget Management Implementation Financial Planning

Manager, Sales and Marketing Department

Siemens AG

Apr 2009 - Present (17 years 2 months)

Oversaw project management and staff supervision within the Sales and Marketing Department, including financial budgeting and KPI implementation. Successfully implemented a technical visualization project for BTS supply and expansion in 2011.

Project Management Staff Supervision Budgeting KPIs Sales Management Marketing Management Technical Project Management Business Development

Education

Degrees, certifications, and relevant coursework

National Institute of Development Administration

Master of Business Administration, Business Administration

Activities and societies: Thesis: Venture Capital is South East Asia compared to the existing market

Completed a Master of Business Administration with a thesis on Venture Capital in Southeast Asia compared to the existing market. Gained expertise in advanced business strategies and market analysis.