Fabian Helfer
@fabianhelfer
Results-driven Customer Relationship Director with expertise in operations management.
What I'm looking for
I am a results-driven management professional with extensive experience in customer relationship management and operations. Currently, I serve as the Customer Relationship Director of Operation Management for the Farmtastic project, where I focus on developing customer relationship strategies and communication plans that connect organic agriculture with customer satisfaction. My role involves quality control, logistics management, and forming strategic partnerships with stakeholders and local organic farms.
Previously, I was the Country Sales Director at Fazwaz, where I successfully developed and implemented business strategies that led to a 25% sales increase in the first quarter. My experience as a Property Consultant at Immopoint Europe further honed my skills in sales and leasing, consistently exceeding annual targets by 20% through strategic marketing and effective negotiation. I am well-versed in South East Asia's business landscape and excel in cross-cultural team management.
Experience
Work history, roles, and key accomplishments
Customer Relationship Director of Operation Management Expert
Farmtastic project for sustainable food system
Jan 2020 - Present (5 years 5 months)
Directed operations, managing resources and developing customer relationship and communication strategies to connect organic agriculture with customer satisfaction. Oversaw quality control, logistics, and forged partnerships with stakeholders and local organic farms.
Country Sales Director
Fazwaz (Digital Broker Ventures [DBV]) Co.,Ltd
May 2019 - Present (6 years 1 month)
Developed and implemented comprehensive business development strategies, overseeing 32 sales representatives across five regional offices in Thailand. Successfully expanded the client base and developer relationships, achieving a 25% sales increase in the initial quarter.
Property Consultant
Immopoint Europe
Feb 2014 - Present (11 years 4 months)
Successfully facilitated the sales and leasing of residential properties, consistently exceeding annual targets by 20% through strategic marketing and effective negotiation. Demonstrated a strong track record in ensuring high client satisfaction.
Financial Consultant
Tumos Ltd.
Jan 2014 - Present (11 years 5 months)
Managed resources, budgets, and project implementations, with direct oversight of profit and loss. Provided expert investment, tax, and accounting consultancy, specifically addressing financial matters under United Nations and US government systems.
Manager, Sales and Marketing Department
Siemens AG
Apr 2009 - Present (16 years 2 months)
Oversaw project management and staff supervision within the Sales and Marketing Department, including financial budgeting and KPI implementation. Successfully implemented a technical visualization project for BTS supply and expansion in 2011.
Education
Degrees, certifications, and relevant coursework
National Institute of Development Administration
Master of Business Administration, Business Administration
Activities and societies: Thesis: Venture Capital is South East Asia compared to the existing market
Completed a Master of Business Administration with a thesis on Venture Capital in Southeast Asia compared to the existing market. Gained expertise in advanced business strategies and market analysis.
Ludwig Maximilian University
Bachelor of Business Administration, Business Administration
Activities and societies: Finance Major
Studied Business Administration with a major in Finance. Developed a strong foundation in financial principles and business management practices.
Siemens Academy for Professional Training
Professional Training, Professional Training
Completed professional training at the Siemens Academy for Professional Training. Focused on enhancing professional skills relevant to the industry.
Availability
Location
Authorized to work in
Job categories
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