M Cappa

Designed bespoke luxury travel experiences for discerning clients worldwide, specializing in high-end leisure, family, and experiential travel. Provided concierge-level service from trip planning through return, maintaining elite standards of client satisfaction.

Engaged by the executive team to advise on national go-to-market strategy for commercial seating products. Defined market entry strategy, crafted competitive positioning, and optimized pricing architecture.

Led sales operations and business development across New England, consistently surpassing revenue targets. Revitalized underperforming territories and built lasting government and institutional relationships.

Recruited and managed top-tier dealer partners and sales representatives across key territories. Created and implemented data-driven business plans that captured market share.

Oversaw B2B strategy and execution for high-value opportunities exceeding $200K. Pioneered new vendor partnerships and drove category growth in contract furniture.

Directed sales strategy across Eastern Canada, New England, and NYC metro area. Applied a consultative approach, increasing customer retention by 25% and closing $5M+ in new business.

Led territory growth by 25% year-over-year while managing an independent rep network. Provided critical input on pricing models and product enhancements based on field feedback.

Directed strategy for the largest national account on the East Coast. Introduced innovative programs that boosted customer loyalty and sales performance.

Built and managed a $5M+ territory with consistent year-over-year growth. Played a critical role in increasing targeted dealer revenue by over $2M in one year.

Completed a Bachelor of Science degree with a focus on Early Childhood Education. Gained foundational knowledge and practical skills relevant to the field.