mbasu benard

Coordinate communication between clients and mechanics to facilitate diagnostics, inspections, repairs, and follow-up. Explain vehicle maintenance needs and repair recommendations in a clear, customer-focused manner.

Provided professional transport support with attention to punctuality, discretion, route planning, and changing schedules. Maintained awareness of vehicle condition, passenger safety, and transport arrangements.

Coordinated day-to-day operational activities to support business objectives and service delivery. Supervised and mentored employees, supported onboarding, and contributed to performance management.

Assisted customers with vehicle enquiries, product presentation, and the car-buying process. Supported customer communication, sales activities, and relationship management.

Coordinated architectural design activities and communication among consultants, subcontractors, clients, and other stakeholders. Supported project planning, site inspections, progress monitoring, reporting, and workflow coordination.

Delivered motorcycle instruction and road-safety education to riders. Supported logistics coordination and customer-care training for commercial motorcycle operators.

Supported daily operations and coordinated motorcycle rider training activities. Trained riders in riding etiquette, road safety, customer service, and professional conduct.

Provided professional transport support in a diplomatic environment, maintaining discretion, punctuality, and professional standards. Coordinated travel arrangements and adapted to changing schedules and logistical requirements.

Pursuing a Master of Arts in Urban and Regional Planning, expected to complete in the future.

Completed a Certificate in Instructor Training at Kenya Technical Trainers College.

Earned a Bachelor of Architecture from Limkokwing University of Creative Technology, Malaysia.