Mazie Magnum

Provided substitute instructional and classroom support across multiple schools, adapting quickly to different environments and supporting students individually and in small groups.

Provided remote administrative and operational support including inbox management, invoicing, scheduling, and documentation, while maintaining CRM systems and coordinating multiple projects.

Managed client content calendars, documentation, project timelines, and performance tracking while coordinating approvals and deliverables for multiple clients.

Maintained student records and documentation, supported teachers with administrative tasks, and managed multiple priorities while adapting to changing needs.

Coordinated weekly schedules, service planning, volunteers, and communications, while preparing written materials and maintaining organized records.

Reviewed and edited contractor submissions for accuracy and compliance, recruited and trained contractors, and coordinated deadlines and assignments.

Supported large-scale operational projects across 90+ locations, using Salesforce and Excel to maintain project information and create reports.

Maintained audit records and quality-assurance reports, analyzed data to identify trends, and contributed to a 35% increase in client satisfaction.