mayur lodhi

Co-designed and led delivery of Hypergrowth India programs, achieving 100 NPS and 4.5/5 CSAT. Facilitated 30+ structured introductions to VCs and partners, and led development of an AI-driven matching solution.

Scaled the Indian Operations team from 20 to 120+ members across 10 languages, driving delivery for Indian and US markets. Designed data-driven KPIs and incentive policies, improving productivity by 55% and employee satisfaction by 40%.

Revitalized a dormant backend calling team into a scalable revenue unit, cutting costs and generating new revenue streams. Established a new support team to reduce post-selection attrition, increasing revenue by 20%.

Founded and grew a sustainable products venture with no external funding, building partnerships with 25+ local suppliers and scaling to a customer base of 1,000+ within the first year. Led end-to-end operations including product development, marketing, and sales.

Advised pre-seed startups on foundational business strategy and fundraising readiness. Conducted market research and financial analysis for a SaaS startup to support pitch deck development.

Pursued a Master's degree in Management at ESCP Business School in Paris, France, from 2012 to 2015.

Earned a Master of Science (Honours) in Economics from BITS Pilani, Goa, India, from 2006 to 2011.

Earned a Bachelor of Engineering (Honours) in Chemical Engineering from BITS Pilani, Goa, India, from 2006 to 2011.