Open to opportunities

Mayra Alfaro Sanhueza

@mayraalfarosanhueza

Operations & coordination specialist supporting projects, administration, and accurate reporting in international teams.

Spain

Message

What I'm looking for

I’m looking for an operations or coordination role where I can support projects and administration, keep systems accurate, and produce clear reports. I value international, cross-team collaboration and a detail-focused, organized environment.

I’m an Operations & Coordination Specialist and Business Administration graduate with hands-on experience supporting daily operations, coordinating projects, and managing administrative processes in multicultural environments.

I’ve worked in customer-facing and operational roles where I maintain organized systems and documentation, verify information in internal systems and databases, and ensure tasks are completed accurately and on time—often using English daily in international settings.

In project support, I coordinated up to three projects simultaneously, monitored deadlines/resources/deliverables, and led the digitalization of machinery inspection checklists by aligning suppliers and cross-functional teams; the project was successfully implemented.

I’m proactive and detail-oriented, comfortable working independently in remote and international contexts, and focused on delivering clear executive summaries and management reports that support decision-making.

Experience

Work history, roles, and key accomplishments

Receptionist / Admin Support

The George Hotel

Aug 2023 - Mar 2024 (7 months)

Managed the hotel reservation system and coordinated daily operational services to deliver a high-quality guest experience in a 4-star environment. Resolved guest issues promptly and maintained accurate internal records to support customer satisfaction.

Hotel Reservation Systems Customer Satisfaction Operations Coordination

Project Management Assistant

Ultraport Angamos

Mar 2022 - Mar 2023 (1 year)

Coordinated up to three projects simultaneously by tracking deadlines, resources, and deliverables to support on-time execution. Led the digitalization of machinery inspection checklists by coordinating external suppliers and cross-functional stakeholders, and produced management reports and executive summaries to inform decisions.

Project Coordination Deadline And Deliverable Management Supplier Management Executive Reporting Cross Functional Stakeholder Management

Customer Service Assistant

Cencosud

Oct 2021 - Feb 2022 (4 months)

Maintained and updated corporate customer databases to ensure data accuracy and quality. Managed customer inquiries and coordinated with multiple departments to resolve billing issues, adjustments, and refund requests efficiently while supporting high service standards.

Customer Management Complaint Management Billing Support Refund Requests Data Quality Administrative Support

Commercial Department Intern

Compañia de Petroleos de Chile Copec S.A.

Aug 2021 - Oct 2021 (2 months)

Analyzed financial performance and profitability of retail locations and prepared analytical reports to support strategic decisions. Conducted market and competitor research, monitored sales indicators, and performed business model comparisons to support business planning.

Financial Analysis Profitability Analysis Executive Reporting Market Research Competitor Analysis Business Model Comparisons Data Analysis