Open to opportunities

Gabriela Longo

@gabrielalongo

Operations Coordinator with 5+ years coordinating projects, hospitality, and complex workflows across Brazil, USA, and Europe.

Spain

Message

What I'm looking for

I’m looking for a remote role where I can own day-to-day operations, coordinate projects end-to-end, and deliver flawless communication in fast-paced, multicultural environments—while leveraging my operations, workflow, and documentation strengths.

I’m an operations-minded professional with a Mechanical Engineering background and 5+ years of international experience coordinating administration and client-facing work across Brazil, USA, and Europe. I build strong foundations in operations, communication, and cross-cultural service.

In Barcelona, I manage full daily operations autonomously in a high-volume multicultural environment (up to 41 guests). I handle guest communication across in-person, online, and email channels, coordinate housekeeping/laundry logistics, and process police reports, financial transactions, and PMS records with zero margin for error.

I also led group operations for 180+ international tourists across multiple venues nightly, ensuring real-time logistics, safety, and problem resolution. Earlier, I handled financial records, inventory management, and POS operations, and delivered premium hospitality while coordinating equipment logistics; before that, I supported product development work through technical documentation, supplier liaison, and quality control.

Experience

Work history, roles, and key accomplishments

Current

Operations & Front Desk Coordinator

Current

Onefam Paralelo Hostel

Mar 2026 - Present (3 months)

Managed full daily operations for up to 41 guests in a high-volume multicultural environment, coordinating guest communications across in-person, online, and email channels. Resolved real-time operational incidents and processed police reports, financial transactions, and PMS records with zero margin for error.

Front Desk Operations Police Report Processing POS PMS Administration Incident Management Multilingual Customer Service

Group Experience Coordinator

Animals Kraków Pub Crawl

Dec 2025 - Feb 2026 (2 months)

Led and coordinated 180+ international tourists nightly across multiple venues, ensuring safe, smooth multi-stop operations. Managed real-time logistics and partner-venue communication to maintain group satisfaction and quickly resolve on-the-ground issues.

Coordination Tour Operations safety management Real Time Communications Scheduling

Financial & Commercial Administrator

Utilidades Longo

Sep 2024 - Sep 2025 (1 year)

Oversaw financial records, inventory management, and POS operations for a retail business while maintaining accurate administrative documentation. Managed supplier relationships and client interactions, generating operational reports to support day-to-day decision-making.

Financial Records Management Inventory Management POS Operations Supplier Relationship Management client support Operational Reporting Administrative Documentation POS Operation

Hospitality & Client Services

Alto Lakes Golf & Country Club

May 2024 - Aug 2024 (3 months)

Delivered premium hospitality in a high-standard club environment by proactively managing equipment logistics and coordinating member requests. Ensured timely, high-quality service through proactive communication and operational follow-through.

Customer Service Logistics Member Request Coordination Club Operations Scheduling

Junior Product Development Engineer

Rech Agricultural Machines

May 2021 - Sep 2021 (4 months)

Maintained supplier databases and technical documentation in Excel while performing on-site quality control evaluations at supplier facilities. Served as a technical liaison between suppliers and clients, analyzing component specifications and producing functional requirement documents.

Technical Documentation Supplier Databases Quality Control Mechanical Specs Analysis Excel reporting Requirements Documentation