Mayra Alaniz

I manage administrative, marketing, and e-commerce operations for local service businesses and online stores, including Vale de Parfum and Jeweluxe.

I track finances, expenses, and profit margins in Excel and Google Sheets to support accurate forecasting. I also build workflows for shipping policies, customer inquiries, packaging guidelines, and inventory management.

I maintain product descriptions, SEO metadata, SKUs, and stock organization for jewelry and fragrance products. I create promotional materials in Canva, Figma, and Webflow to support digital marketing and attract local clients.

Previously at Everise/Wellcare, I supported customers in a regulated healthcare environment and was selected for the Billing Adjuster team based on accuracy, reliability, and service metrics. I resolved account and billing discrepancies while maintaining HIPAA compliance and coordinating with patients, hospital billing departments, and internal teams.