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Mayowa Sanni

@mayowasanni

Results-driven Operations Manager with extensive experience managing core business functions across finance, administration, and marketing.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can lead operations end-to-end—improving efficiency, strengthening compliance and risk controls, and using data to drive growth—while coaching teams and owning measurable outcomes.

I’m an operations leader trusted to manage core business functions across finance, administration, and marketing, with a strong focus on asset management, compliance, and operational efficiency. In my current role, I lead strategy and execution to support customer growth, streamline day-to-day workflows, and develop high-performing teams.

Before this, I built a compliance-first operational foundation in banking by safeguarding vault and ATM assets and maintaining full regulatory alignment. I handled daily reconciliations of ATM general ledgers and vault positions, managed cash logistics end to end, and sustained 98%+ ATM uptime through proactive monitoring and maintenance.

I’ve also supported growth and operational consistency through roles in customer service, branch administration, and front-line client engagement. I streamlined process flows in banking systems, improved onboarding accuracy and compliance, and served as a primary point of contact—resolving inquiries and complaints to improve customer satisfaction.

Across my career, I’ve leaned into project management, structured process improvement, and data-informed decision-making to reduce risk and improve performance. I continue strengthening my toolkit through education and certifications such as Risk Management and Insurance and Data Analytics Foundations, guided by a “make operations simpler and stronger” mindset.

Experience

Work history, roles, and key accomplishments

Current

Head Finance Ops & Marketing

Current

MoneyMarque Finance Limited

Jul 2020 - Present (6 years)

Led and managed finance, operations, marketing, and administrative functions to support business growth and efficiency. Managed credit risk portfolio activities, implemented process improvements, and drove marketing strategy and campaign execution.

Financial Reporting Board Reporting Bookkeeping Credit Risk Analysis Operational Efficiency Process Improvement Operational Leadership team training Cash Handling Marketing Strategy Campaign Execution Customer Relations Administrative Management Project Management Risk Mitigation Data Management Communication

ATM Custodian - LM3 Cluster

Stanbic IBTC Bank Plc

Mar 2018 - Aug 2021 (3 years 5 months)

Safeguarded bank vault and ATM assets while maintaining compliance through cash logistics and daily reconciliations. Monitored ATM operations to sustain high uptime and maintained organized filing systems for transaction records.

Vault Compliance Cash Reconciliation ATM GL Reconciliation ATM Uptime Monitoring

ATM Custodian - Osolo Way

Stanbic IBTC Bank Plc

May 2017 - Mar 2018 (10 months)

Ensured accurate ATM financial operations and compliance by performing daily reconciliations of ATM GLs and vault positions. Managed end-to-end cash logistics and maintained organized records to support reliable branch operations.

ATM Uptime Monitoring Financial Accuracy Cash Handling ATM GL Reconciliation Branch Operations Support Customer And Staff Coordination

Front Line Officer (Intern)

Access Bank Plc

Jun 2016 - Apr 2017 (10 months)

Supported market expansion efforts by developing strategies to distribute products and electronic channel access to NYSC members. Managed administrative functions across multiple branches and handled cash transactions while serving as a client point of contact.

Market Expansion Administrative Management Compliance Petty Cash Management Logistics Stakeholder Engagement

Customer Service Officer

Accion Microfinance Bank

Dec 2015 - Apr 2016 (4 months)

Improved loan product adoption by creating a process flow on banking software and training customer representatives. Ensured regulatory compliance for account openings and resolved customer inquiries and complaints to improve satisfaction.

Process Improvement Banking Software Process Flow Creation Regulatory Compliance Account Opening Application Processing Product Knowledge Customer Satisfaction

Commerce & Civic Education Teacher

Community High School

Aug 2014 - Jul 2015 (11 months)

Created and administered formative and summative assessments to measure student progress. Integrated commerce and financial literacy into lesson plans and applied differentiated instructional techniques to support varied learning needs.

Exams And Practical Assignments Financial Literacy Integration Curriculum Support Real World Economic Events Integration

Brand Ambassador Supervisor

Pagatech Ltd

Jan 2014 - Jun 2014 (5 months)

Led brand activation activities to educate customers and contribute to user growth. Managed cash transactions and compiled performance reports to leadership to optimize campaigns.

Brand Activation Team Leadership Customer Education performance reporting Campaign Optimization

Financial Secretary & PR Officer

Singular PR

Sep 2011 - Nov 2013 (2 years 2 months)

Managed end-to-end financial operations including forecasting, budgeting, and fund disbursement while ensuring accuracy and compliance. Supported marketing campaign execution and performance analysis to drive effective brand promotion.

Financial Forecasting Disbursal Financial Operations Compliance Marketing Campaign Execution Performance Analysis Brand Promotion

Admin Assistant (Internal Comms)

Accion Microfinance Bank

Mar 2013 - Aug 2013 (5 months)

Coordinated company events and internal communications, including organizing an annual all-bank sports competition. Supported executive and stakeholder logistics and helped compile information for the company annual report.

Event Planning Administrative Coordination AGM Logistics Director And Shareholder Logistics Annual Report Information Coordination Internal Communications

Bank Teller (Internship)

Covenant Microfinance Bank

Feb 2012 - Feb 2012 (0 months)

Processed cash transactions, balanced accounts, and maintained accurate financial records. Provided customer service by addressing inquiries and resolving complaints.

Financial Record Keeping Customer Service Complaint Resolution

Cash Officer Assistant (Intern)

Skye Bank Plc

Aug 2010 - Sep 2010 (1 month)

Supported daily cash operations by receiving funds and accurately recording cash movement in and out of the vault. Served as a point of contact for new accounts and resolved customer issues through coordination with internal departments.

Cash Operations Vault Cash Recording Customer Service Complaint Resolution Cash Movement Documentation