MKmayar khaled
@mayarkhaled
Digital marketing specialist with expertise in SEO and customer service.
CanadaWhat I'm looking for
As a dedicated Digital Marketing Specialist, I have honed my skills in SEO and customer service through diverse roles in the industry. Currently, I am working at Cornerstone International, where I handle customer inquiries and ensure high levels of satisfaction while also applying my marketing knowledge.
Previously, I served as an SEO Assistant at Carriere & Associates, where I conducted keyword research, optimized website content, and monitored performance using Google Analytics. My academic background includes a Bachelor's Degree in Business Administration with a Marketing Major from Pharos University, which has equipped me with a solid foundation in marketing principles.
Experience
Work history, roles, and key accomplishments
Advisor Customer Service
Concentrix
Mar 2025 - Present (3 months)
Efficiently handled inbound customer calls, resolving inquiries and providing product support. Ensured a high level of customer satisfaction through effective communication and problem-solving.
Retail Store Associate
Homesense Canada
Feb 2024 - Feb 2025 (1 year)
Received, organized, and restocked inventory to maintain accurate stock levels. Helped customers with product selection and kept the sales area organized. Operated the register, processed payments, returns, and exchanges efficiently.
SEO Assistant
Concentrix
Aug 2024 - Dec 2024 (4 months)
Conducted keyword research and competitive analysis to optimize website content and metadata. Monitored performance using Google Analytics and Search Console, staying updated on SEO trends and algorithm changes.
Education
Degrees, certifications, and relevant coursework
Pharos University
Bachelor's Degree, Business Administration (Marketing Major)
2024 - 2025
Grade: GPA 2.5
Completed a Bachelor's degree with a major in Marketing. Studied core business principles and specialized marketing concepts relevant to the field.
Riada International School
IGCSE
Completed secondary education at Riada International School in Alexandria, Egypt. Studied a range of subjects as part of the IGCSE program.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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