mayank sharma

Provided high-quality customer support by resolving inquiries across multiple channels and clearly explaining technical information to non-technical users. Managed high volumes of interactions while maintaining accuracy and professionalism and collaborated with cross-functional teams to improve service delivery.

Coordinated facade project activities and communicated between architects, structural engineers, and other stakeholders to align requirements and deliverables. Oversaw daily facade construction operations, performed quality checks and visual inspections, and maintained schedules, documentation, and progress reporting.

Managed construction schedules to complete facade work on time and within budget, and prepared progress reports. Conducted reinforcement/load capacity calculations and supported compliance through design plan review, testing for safety/energy efficiency, and ensuring adherence to building codes and standards.

Reviewed plans for sewer line projects to ensure design requirements and structural soundness, including layout planning and pipe sizing/slope decisions. Coordinated contractors and performed on-site inspections, reporting, and compliance with environmental and safety regulations.

Developed and implemented quality management plans, procedures, and policies for road construction, ensuring materials and workmanship met standards and applicable codes. Conducted inspections and tests, tracked quality metrics (tests, defects, corrective actions), and supported corrective action handling.

Planned and managed construction schedules, including ordering and coordinating delivery of materials and equipment. Coordinated construction workers, performed quality control inspections/tests, and monitored budgets and expenses.

Grade: GPA 7.4

Earned a B.Tech in Civil Engineering at Graphic Era Hill University from 2013 to 2017, with a GPA of 7.4.

Grade: 70%

Completed 12th standard at St. Stephens School in 2012–2013, scoring 70%.

Grade: 60%

Completed 10th standard at Morning Star School in 2010–2011, scoring 60%.