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Maya Madhusoodanan

@mayamadhusoodanan

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HR & L&D Professional | HR Operations & Compliance | Employee Engagement | Process & Talent Innovation | MBA (HR)

United Arab Emirates

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What I'm looking for

I am looking for a remote HR job.

MBA in Human Resources with 6+ years of IT project coordination and stakeholder management experience, now starting a career in HR. Skilled in HR Operations, Onboarding, Employee Engagement, and L&D with exposure to HRIS tools like Workday and SuccessFactors. Passionate about driving employee experience, process improvement, and people development. Currently upskilling in UAE Labour Law, HR Analytics, and HR technologies to align with Dubai’s HR market.

Experience

Work history, roles, and key accomplishments

Java Developer

Tata Consultancy Services

Feb 2017 - Aug 2018 (1 year 6 months)

- Facilitated onboarding and training sessions for 5+ new team members, accelerating integration and
performance.
- Designed and delivered mentoring programs to improve knowledge transfer and team capability.
- Coordinated with global stakeholders to align project outcomes with organizational goals, fostering
collaboration and engagement.

Java

Application Support Engineer

Tata Consultancy Services

Sep 2008 - Dec 2016 (8 years 3 months)

- Resolved 20–30 daily client inquiries while maintaining a 95% satisfaction rating, demonstrating strong customer and stakeholder management.
- Authored 20+ internal knowledge base articles, streamlining employee learning and reducing escalation rates.
- Partnered with cross-functional teams to improve incident response processes, reducing resolution time by 25%.