Open to opportunities

Corvi Mistry

@corvimistry

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Dedicated professional with experience in operations management, customer service, and HR assistance

United Arab Emirates

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What I'm looking for

Seeking a challenging role that utilizes my skills and experience in operations management, customer service, and HR assistance to drive business growth and improve team performance.

I am a results-driven professional with a strong background in operations management, customer service, and HR assistance. With experience in team management, onboarding, and training, I possess excellent organizational and communication skills. I am a natural leader with a proven track record of improving team performance and productivity.

My expertise includes customer advocacy, product knowledge, and payroll coordination. I am proficient in Microsoft Office and have experience with HR programs, policies, and procedures. I am a strong communicator with excellent interpersonal skills, able to build strong relationships with stakeholders and team members.

I am a certified human resource professional with a Bachelor's degree in Business Management. I am passionate about employee engagement, retention, and development, and I am committed to fostering a positive work environment.

Experience

Work history, roles, and key accomplishments

Current

Accounts Assistance

Current

Smart Life Foundation

Mar 2023 - Present (3 years 3 months)

Assisted in managing financial records, processing invoices, and performing basic bookkeeping and administrative tasks.

Administration

Current

Volunteer

Current

Smart Life Foundation

Mar 2023 - Present (3 years 3 months)

Provided support and assistance to blue-collar workers to improve their overall well-being.

Current

HR Assistance

Current

Corvi

Oct 2018 - Present (7 years 8 months)

Assisted in onboarding and offboarding process, maintained payroll and employee records, supported recruitment process, and administered HR programs and policies.

Payroll English Hindi

Current

Operations Management

Current

Corvi

Oct 2018 - Present (7 years 8 months)

Dedicated professional with experience in employee relations and payroll processing. Excellent organizational and communication abilities, with an understanding of relevant laws and regulations.

Team Management Relationship Management Product Knowledge Microsoft Excel Word PowerPoint Customer Advocacy Payroll

Administration In-Charge/HR Coordination & Secretarial

Decor

Oct 2017 - Oct 2018 (11 months)

Overseen day-to-day office operations, managed administrative staff, maintained records and files, and assisted in HR responsibilities.

Administration

Customer Service & Department Coordinator

Studio52 Arts

Mar 2017 - Oct 2017 (7 months)

Facilitated effective communication and collaboration among departments, enhanced productivity of administrative staff, and maintained high standards in customer service.

Communication Administration

Customer Service Supervisor

EG Investment

Oct 2015 - Mar 2017 (1 year 5 months)

Supervised a team, enhanced customer experience, monitored performance metrics, resolved customer concerns, and built strong relationships with customers.

Team Management Customer Experience Troubleshooting