Maya Lee
@mayalee
Detail-oriented Client Support Analyst with strong analytical skills.
United StatesWhat I'm looking for
I am a dedicated Client Support Analyst with a strong background in client relations and administrative support. My experience at Deluxe Corporation has honed my ability to manage client inquiries effectively while generating insightful reports using Salesforce. I thrive in fast-paced environments and enjoy tackling challenges head-on.
Prior to my current role, I served as an Administrative Assistant at College Careers, where I developed my organizational skills and attention to detail. My educational background in Agriculture & Environmental Systems from North Carolina A&T State University has equipped me with a unique perspective on problem-solving and analytical thinking. I am passionate about providing exceptional service and support to clients and colleagues alike.
Experience
Work history, roles, and key accomplishments
Client Support Analyst I
Deluxe Corporation
Jun 2023 - Present (2 years 1 month)
Provided client support by answering calls and creating cases in Salesforce. Generated reports and managed account maintenance, including creating new accounts and sending emails.
Administrative Assistant
College Careers
Oct 2020 - May 2023 (2 years 7 months)
Performed administrative duties such as filing, copying, scanning, typing, and faxing. Managed data entry into company spreadsheets, answered phone calls, scheduled meetings, and arranged seminars.
CTE Program Assistant
New York State Department of Education
Aug 2019 - Sep 2020 (1 year 1 month)
Assisted with CTE program management, including enforcing lab guidelines and grading tests. Administered NYS Regents Exams and implemented behavioral rules for students, utilizing effective communication skills.
Student Support Specialist Assistant
NC A&T State University
Jan 2016 - May 2019 (3 years 4 months)
Coordinated new student orientation activities, supervised seminars, and directed tours. Managed appointment scheduling and maintained calendars, while also handling inbound and outbound calls to direct inquiries.
Education
Degrees, certifications, and relevant coursework
North Carolina A&T State University
B.A. in Agriculture & Environmental Systems, Agriculture & Environmental Systems
Graduated with a Bachelor of Arts in Agriculture & Environmental Systems. Focused on understanding agricultural practices and environmental sustainability.
Westchester Community College
A.A. in Early Childhood Education, Early Childhood Education
Completed an Associate of Arts degree in Early Childhood Education. Gained foundational knowledge in child development and educational practices.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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