Open to opportunities

Maya Flhn

@mayaflhn

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Dedicated fundraiser with experience in customer service and healthcare.

France

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What I'm looking for

I am looking for a role that allows me to combine my passion for healthcare with my customer service skills, in a supportive and growth-oriented environment.

I am a passionate and dedicated professional with a diverse background in fundraising, customer service, and healthcare. My recent role as a Fundraiser for Médecins Sans Frontières and WWF has honed my skills in direct engagement and communication, allowing me to connect with individuals and promote meaningful causes. I thrive in environments where I can make a difference and contribute to impactful initiatives.

With experience as a Tele-Advisor for Assurance Maladie, I have developed strong interpersonal skills and the ability to respond effectively to client inquiries. My time at Sephora has further enhanced my customer service abilities, where I provided tailored advice to clients in skincare and beauty. I am committed to delivering exceptional service and ensuring customer satisfaction in every interaction.

Currently pursuing a License in Physiotherapy, I am eager to integrate my healthcare knowledge with my professional experiences. I believe that my background in nutrition and my dedication to helping others will allow me to excel in roles that focus on health and wellness.

Experience

Work history, roles, and key accomplishments

Télé Conseillère

Assurance Maladie

Jan 2023 - Jul 2023 (6 months)

Provided first-level support to insured individuals, addressing their inquiries and resolving issues. Managed a high volume of calls while maintaining a professional and empathetic demeanor.

Customer Service Call Center Operations Problem Solving Communication Data Entry

Conseillère de vente

SEPHORA

May 2022 - Aug 2022 (3 months)

Welcomed and advised customers on beauty products, ensuring a positive shopping experience. Managed and organized skincare product testers on display shelves.

Customer Service Sales Product Knowledge Merchandising Inventory Management

Préleveuse COVID

EUROFINS

Feb 2022 - Apr 2022 (2 months)

Performed antigen and PCR tests following strict laboratory hygiene practices. Ensured accurate and safe collection of samples for COVID-19 testing.

Medical Testing Hygiëne Attention To Detail

Conseillère de vente

SEPHORA

Oct 2021 - Dec 2021 (2 months)

Provided sales assistance for perfumes and makeup, offering personalized recommendations to customers. Managed cash transactions and maintained accurate till records.

Sales Customer Service Product Knowledge Merchandising

Diététicienne nutritionniste

RoyalSprings

Mar 2021 - Oct 2021 (7 months)

Conducted dietary consultations for patients focusing on weight loss. Provided nutritional advice for balanced eating in relation to various pathologies.

Dietetics Nutrition Counseling Patient Education Health Coaching Meal Planning

Préparatrice de commandes

AUCHAN FRANCE

Nov 2020 - Feb 2021 (3 months)

Prepared and organized orders for dispatch, ensuring accuracy and efficiency. Managed inventory and stock rotation in a fast-paced environment.

order fulfillment Inventory Management Logistics Warehouse operations Attention To Detail

Hôtesse de caisse

DECATHLON FRANCE

Nov 2020 - Jan 2021 (2 months)

Welcomed customers and managed cash register operations, ensuring smooth transactions. Provided excellent customer service and resolved inquiries efficiently.

Customer Service Retail Operations Sales Problem Solving

Vendeuse prêt à porter

H&M HENNES & MAURITZ

Jan 2016 - Dec 2018 (2 years 11 months)

Provided customer advice and assisted with product placement on sales floors. Conducted inventory checks and maintained the cleanliness of fitting rooms.

Customer Service Sales Merchandising Inventory Management Visual Merchandising

Fundraiser

Wesser France

Jul 2024 - Present (1 year 1 month)

Conducted door-to-door fundraising campaigns for Doctors Without Borders and WWF. Engaged with potential donors to secure contributions for humanitarian and environmental causes.

Fundraising Public Speaking Sales Communication Persuasion

Education

Degrees, certifications, and relevant coursework

IUT Bordeaux Montaigne

DUT Génie Biologique option Diététique, Biological Engineering, Dietetics

2019 - 2020

Completed a University Diploma of Technology in Biological Engineering with a specialization in Dietetics. This program provided a strong foundation in nutrition, food science, and public health.

Université de Poitiers

Licence science de la vie, Biochemistry, Molecular Biology, Cellular and Genetic Biology

2016 - 2019

Obtained a Bachelor's degree in Life Sciences, with a focus on Biochemistry, Molecular Biology, Cellular Biology, and Genetics. This comprehensive program covered fundamental biological processes and research methodologies.

Cespu

Licence, Physiotherapy

2023 -

Currently pursuing a Bachelor's degree in Physiotherapy. This program focuses on the principles and practices of physical therapy, preparing students for careers in rehabilitation and health.

Lycée Jean-Hyppolite

Baccalauréat Scientifique, Sciences et Vie de la Terre

2012 - 2015

Grade: Mention bien

Achieved a Scientific Baccalaureate with a specialization in Earth and Life Sciences. Graduated with honors, demonstrating strong academic performance in scientific disciplines.