Open to opportunities

Maxwell Nii Amu Odametey

@maxwellniiamuodamete

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Customer service professional skilled in support, data collection, and records management.

Ghana

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What I'm looking for

I seek a customer-focused role where I can apply support, data collection, and records management skills in a collaborative, quality-driven team with growth opportunities.

I am a customer service professional with experience across remote and in-person support, field data collection, and document management. I consistently handle difficult customer situations with professionalism and empathy while meeting performance goals.

My background includes roles at WeCare Solutions, Career Bounds Solutions, and Ghana Statistical Service where I managed email, live chat, inbound/outbound calls, and collected surveyed business data to inform decisions. I also supported technical writing, editing, and records processes at Ghana Judicial Service.

I bring strong workflow and records management, familiarity with tools like Zendesk, Slack, Google Sheets and Excel, and a commitment to accuracy, quality and effective team collaboration.