Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@maxwellniiamuodamete
Customer service professional skilled in support, data collection, and records management.
I am a customer service professional with experience across remote and in-person support, field data collection, and document management. I consistently handle difficult customer situations with professionalism and empathy while meeting performance goals.
My background includes roles at WeCare Solutions, Career Bounds Solutions, and Ghana Statistical Service where I managed email, live chat, inbound/outbound calls, and collected surveyed business data to inform decisions. I also supported technical writing, editing, and records processes at Ghana Judicial Service.
I bring strong workflow and records management, familiarity with tools like Zendesk, Slack, Google Sheets and Excel, and a commitment to accuracy, quality and effective team collaboration.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
WeCare Solutions
May 2024 - Jul 2025 (1 year 2 months)
Provided customer support via email and live chat, managed difficult interactions with professionalism and empathy, and contributed to team performance goal attainment.
Career Bounds Solutions
Jun 2023 - May 2024 (11 months)
Handled inbound and outbound calls professionally, resolved customer concerns using internal databases and scripts, and maintained service quality standards.
Ghana Statistical Service
Sep 2022 - May 2023 (8 months)
Collected survey data from sampled businesses and provided firmographic analysis to inform business decisions during a contract field operation.
Ghana Judicial Service
Feb 2021 - Jul 2022 (1 year 5 months)
Managed technical writing, editing, and file maintenance to ensure accuracy and completeness, and tracked investigations and quality findings through detailed documentation.
Blue Royal Hotel
Jun 2018 - Aug 2020 (2 years 2 months)
Served guests via phone and in-person, managed challenging customer situations with empathy, and assisted in organizing events and group accommodations.
Degrees, certifications, and relevant coursework
Diploma, Networking
2022 - 2022
Completed a Diploma in Networking at the National Institute of Information and Technology in 2022.
Software and tools used professionally
You can contact Maxwell Nii Amu and 90k+ other talented remote workers on Himalayas.
Message Maxwell Nii AmuAnn Boafoa
Customer Service Representative, Stericycle
Stanley Shardey
Front Desk Receptionist, Index Movie
Perpetual Leckey
Customer Service Representative, Ecobank Ghana
Laura Berchie
Customer Service Representative, African Business Process Outsourcing
Bertha Oduro
Customer Service Advisor, Premium Motors Limited
Godfred Odonkor
Customer Service Representative, Wingate Limited
Yussif Iddrisu
Digital Customer Service Trainee, Generation Ghana
Yussif User
Digital Customer Service, Generation Ghana
Maame Yaa Ofori
Client Service Representative, Ga South Municipal Assembly
Romana Arhin
Customer Service Advisor, Webhelp Concentrix