At Alice Castle Ltd / Hera Indemnity (Ardonagh Group), I provided administrative and operational support in a Professional Indemnity insurance environment. I maintained accurate customer records in Microsoft Access (Office Risk Manager) and Acturis, and managed client information and insurance documentation.
I also served as a contact for clients, brokers and internal departments, and supported marketing campaigns through administration, customer data management and communications. At Qwest Ventures LLC (Property Preservation & Inspection Services), I managed day-to-day office administration and coordinated inspection schedules and contractor activities across locations and time zones.
