MO
Open to opportunities

Mavis Omolewo

@mavisomolewo

Dedicated Customer Support Specialist with strong administrative skills.

Nigeria
Message

What I'm looking for

I am looking for a role that offers growth opportunities and values client satisfaction.

I am a dedicated and self-driven Customer Support Specialist and Virtual Assistant with extensive experience in administrative support and remote client services. My journey has been marked by a proven track record of success in managing high-volume communications and delivering exceptional customer satisfaction. I pride myself on my ability to utilize digital tools effectively, multitask efficiently, and solve client-focused problems with empathy and professionalism.

Currently, I work as an Independent Travel Consultant for ASAP Tickets, where I provide 24/7 remote customer support for international flight bookings. My role involves assisting customers with itinerary planning and ticket changes while maintaining a high level of professionalism in every interaction. Previously, I served as an Administrative Assistant at Dovers Credit Ltd, where I meticulously prepared materials and managed daily administrative duties. My academic background in Philosophy from the University of Lagos complements my professional experience, equipping me with critical thinking skills that enhance my client relations.

Experience

Work history, roles, and key accomplishments

AT
Current

Independent Travel Consultant

ASAP Tickets

Nov 2024 - Present (7 months)

Provided 24/7 remote customer support for international flight bookings and travel-related services. Assisted customers with itinerary planning, ticket changes, and post-booking inquiries while maintaining professionalism and empathy.

TH

Virtual Sales Consultant

Tabitha Natural Honey

May 2019 - Feb 2020 (9 months)

Delivered useful insights for client initiatives by gathering data and conducting research. Managed a wide range of administrative and customer service responsibilities to quickly and effectively handle client difficulties.

Education

Degrees, certifications, and relevant coursework

University Of Lagos logoUL

University Of Lagos

Bachelor of Arts, Philosophy

Currently pursuing a Bachelor of Arts in Philosophy, building a strong academic foundation. Developing critical thinking and analytical skills through comprehensive coursework.

Tech stack

Software and tools used professionally

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Mavis Omolewo - Independent Travel Consultant - ASAP Tickets | Himalayas