Mavis Omolewo
@mavisomolewo
Dedicated Customer Support Specialist with strong administrative skills.
What I'm looking for
I am a dedicated and self-driven Customer Support Specialist and Virtual Assistant with extensive experience in administrative support and remote client services. My journey has been marked by a proven track record of success in managing high-volume communications and delivering exceptional customer satisfaction. I pride myself on my ability to utilize digital tools effectively, multitask efficiently, and solve client-focused problems with empathy and professionalism.
Currently, I work as an Independent Travel Consultant for ASAP Tickets, where I provide 24/7 remote customer support for international flight bookings. My role involves assisting customers with itinerary planning and ticket changes while maintaining a high level of professionalism in every interaction. Previously, I served as an Administrative Assistant at Dovers Credit Ltd, where I meticulously prepared materials and managed daily administrative duties. My academic background in Philosophy from the University of Lagos complements my professional experience, equipping me with critical thinking skills that enhance my client relations.
Experience
Work history, roles, and key accomplishments
Independent Travel Consultant
ASAP Tickets
Nov 2024 - Present (7 months)
Provided 24/7 remote customer support for international flight bookings and travel-related services. Assisted customers with itinerary planning, ticket changes, and post-booking inquiries while maintaining professionalism and empathy.
Administrative Assistant
Dovers Credit Ltd
Jul 2023 - Jan 2024 (6 months)
Prepared materials, presentations, and reports meticulously and accurately. Oversaw daily administrative duties for clients, including setting up appointments, sending emails, and allocating work.
Virtual Sales Consultant
Tabitha Natural Honey
May 2019 - Feb 2020 (9 months)
Delivered useful insights for client initiatives by gathering data and conducting research. Managed a wide range of administrative and customer service responsibilities to quickly and effectively handle client difficulties.
Education
Degrees, certifications, and relevant coursework
University Of Lagos
Bachelor of Arts, Philosophy
Currently pursuing a Bachelor of Arts in Philosophy, building a strong academic foundation. Developing critical thinking and analytical skills through comprehensive coursework.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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