Open to opportunities

Maureen Chelangat

@maureenchelangat

Message

Virtual assistant and operations coordinator specializing in fleet dispatch and remote logistics.

Kenya

Message

What I'm looking for

I seek remote roles in operations or virtual assistance where I can manage dispatch, optimize routes, support customers, and contribute to efficient logistics processes.

I am a highly organized, detail-oriented virtual assistant and operations coordinator with hands-on experience coordinating drivers, managing schedules, and ensuring timely delivery across multiple clients. I have led daily dispatch operations, monitored driver locations with GPS systems, communicated proactively to resolve delays, and maintained accurate logs and reports to support smooth logistics workflows.

I hold a Bachelor's degree in Customer Relations and bring strong customer service, problem-solving, and time-management skills. I am experienced with route optimization, real-time tracking, dispatch and GPS software, and I am available for full-time or contract remote work across time zones.

Experience

Work history, roles, and key accomplishments

Current

Operations Coordinator

Current

Freelance

Jan 2024 - Present (2 years)

Coordinate daily dispatch operations, assign jobs to drivers, and monitor driver locations via GPS to resolve delays and incidents while providing timely client updates and maintaining detailed dispatch logs.

Scheduling Reporting

Delivery Support Assistant

Freelance

Jan 2022 - Jan 2024 (2 years)

Supported logistics and delivery operations for multiple clients by coordinating drivers and dispatch teams, providing real-time customer updates, and contributing to process improvements that reduced delays.

Logistics Support Customer Service Process Improvement Scheduling Data Entry Microsoft Office