Open to opportunities

Tabitha Mbeyu

@tabithambeyu

Message

Detail-oriented virtual assistant and former logistics professional optimizing operations and client satisfaction.

Kenya

Message

What I'm looking for

I seek a role providing virtual administrative and operational support in a collaborative, growth-oriented company where I can apply logistics experience, CRM skills, and process improvement.

I am a detail-oriented virtual assistant with over two years' experience providing high-quality administrative support, inbox and calendar management, customer service, and content creation. I leverage tools like Trello, ClickUp, Slack, HubSpot, Google Workspace and MS Office to streamline workflows and maintain strong client relationships.

As a freelancer I managed multiple client inboxes, maintained zero-inbox standards, improved response times by 30%, organized digital filing systems that cut retrieval time by 40%, and handled CRM updates and basic bookkeeping. I draft and edit content for blogs and newsletters, and provide proactive community engagement and customer support.

Before virtual assistance, I spent many years with the World Food Programme in logistics roles—funds management, retail & markets, transport, and warehousing—where I prepared Tableau reports, reconciled invoices, supported budgeting and audits, and coordinated cross-functional stakeholders to improve operational efficiency.

I hold certifications in executive virtual assistance and in-demand IT skills (CRM, automation, project management) and an Advanced Diploma in Humanitarian Logistics; I bring organization, reliability, and a solutions-focused mindset to every role.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelancer

Jan 2023 - Present (2 years 10 months)

Provided virtual administrative support to multiple clients, managing 100+ emails daily to maintain zero-inbox, improving response times by 30%, and implementing digital filing systems that reduced document retrieval time by 40%.

Calendar Management Inbox Management Google Drive Content Writing Customer Support Bookkeeping

Logistics Assistant

World Food Programme

Jul 2018 - Oct 2023 (5 years 3 months)

Managed logistics purchase orders and contractor invoice processing in WINGS/ITS, prepared Tableau reports to track invoice settlements and KPIs, and supported budgeting, claims, and audit documentation to strengthen financial oversight.

ITS Tableau Data Analysis

Logistics Assistant

World Food Programme

Aug 2016 - Jun 2018 (1 year 10 months)

Monitored retailer performance and contract compliance for Cash-Based Transfer programs, conducted supply chain mapping and retailer capacity analysis, and coordinated with consultants and departments to optimize service delivery.

& Compliance Reporting

Logistics Assistant

World Food Programme

Jun 2010 - Aug 2016 (6 years 2 months)

Managed transport allocations and stock movements, created STOs/LTIs, maintained rate matrices for contracted transporters, and contributed to contract evaluations and performance monitoring reports.

Transport Management Stock Movement STO LTI Creation Rate Matrix Maintenance Performance Monitoring Contract Evaluation Data Support Logistics Coordination

Warehousing Assistant

World Food Programme

Sep 2006 - May 2010 (3 years 8 months)

Managed commodity records and supervised warehouse operations, trained staff on storage and handling practices, and supported reporting, disposal processes, and distribution planning to ensure efficient warehouse operations.

Warehouse Management Inventory Control Staff Training Commodity Handling Reporting & Compliance

Education

Degrees, certifications, and relevant coursework

Logistics Learning Alliance

Advanced Diploma, Humanitarian Logistics

Completed an Advanced Diploma in Humanitarian Essential Logistics covering supply chain operations, cash transfer programming, and stock prepositioning.