matthew mutahi

I am a determined professional with a strong background in customer service and communication. With over a decade of experience at the Postal Corporation of Kenya, I have honed my skills in customer relationship management and complaint resolution. My journey began as a Postal Officer in 2013, where I quickly learned the importance of understanding customer needs and providing effective solutions.

During my tenure, I had the privilege of serving as Postmaster in Ndaragwa from 2017 to 2019, where I implemented strategies to enhance customer care and optimize team performance. My commitment to excellence and passion for serving the community drives me to continuously seek ways to improve customer experiences. I believe that determination and education are key to becoming a resourceful individual, and I strive to embody these values in my professional life.