Matt Daniels
@mattdaniels1
Experienced mortgage and client-services professional skilled in account management and loan operations.
What I'm looking for
I am a seasoned mortgage and client-services professional with over a decade of hands-on experience managing loan pipelines, coordinating transactions, and supporting clients across origination through closing. I have worked in client-facing roles that required persistent outreach, CRM management, and cross-functional collaboration with brokers, underwriters, title, and escrow.
At AM/PMG and prior client services roles, I consistently ranked among top performers for referrals and handled full-lifecycle mortgage tasks including loan conditions, disclosures, and borrower follow-up. I hold industry licenses and have been responsible for managing 30–50 loans in flight while maintaining accurate ResWare and Salesforce records.
I bring strong B2B sales, negotiation, and account-management skills, plus practical experience with loan origination, underwriting support, and compliance. I am motivated to grow within a stable, structured company where I can apply my transaction coordination and customer-support strengths to improve closing efficiency and client satisfaction.
Experience
Work history, roles, and key accomplishments
PMG Representative
AAA Auto Club Enterprises
Mar 2023 - Present (2 years 7 months)
Worked in PMG department supporting CA and TX markets, consistently top performer in referrals while handling client-facing activities and market-specific processes.
Client Services Specialist
Solidifi
Mar 2021 - Jul 2022 (1 year 4 months)
Managed end-to-end mortgage transactions from opening to post-closing, handling inbound/outbound calls and maintaining ResWare records to ensure timely closings and issue resolution.
Account Manager
Sourcepoint
Jul 2020 - Mar 2021 (8 months)
Managed pipelines of 30–50 loans for clients (New Rez, SoFi), signed off on conditions and coordinated with brokers to prepare loans for closing, improving throughput and accuracy.
Loan Officer / Real Estate Agent
Lending 3
Jun 2010 - Jun 2020 (10 years)
Originated loans, coordinated underwriting conditions and collaborated with brokers, escrow, and title to close transactions; also represented buyers and sellers as a licensed agent.
Education
Degrees, certifications, and relevant coursework
Golden West College
High School diploma, Political Science
2008 - 2010
Completed coursework in Political Science while attending Golden West College from 2008 to 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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