Open to opportunities

matiullah momand

@matiullahmomand

Message

I drive telecom sales, customer service, SIM registration, and digital payment onboarding.

Afghanistan

Message

What I'm looking for

I'm seeking a challenging telecom sales and distribution role where I can drive sales growth, strengthen distribution networks, deliver exceptional customer satisfaction, and continue my professional development.

I've supported customers and sales at ATOMA Afghanistan since October 2020, handling ATOMA products and services, SIM swaps, complaint resolution through the AP Portal, MoMo registration, and Atoma Pay onboarding, cash-in, cash-out, and airtime.

Previously, I worked with an MTN Connect Point SIM distributor, combining direct sales, customer support, transaction processing, inventory monitoring, reporting, and compliance with SIM registration requirements. I'm seeking a challenging telecom sales and distribution role where I can grow sales, strengthen distribution networks, and deliver exceptional customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

ATOMA Afghanistan

Oct 2020 - Present (5 years 10 months)

Interacted with customers to understand needs, provided information, and addressed inquiries. Actively engaged in direct sales, processed transactions, and ensured high levels of customer satisfaction.

Customer Service Direct Sales Complaint Handling Product Knowledge Sales Reporting Upselling Cross Selling