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Sayed Ranazan Hossaini

@sayedranazanhossaini

Customer service professional at MTN Afghanistan who supported MoMo registrations, transactions, and customer adoption.

At MTN Afghanistan, I managed customer registration and activation for MTN MoMo accounts, guided customers on using its services, and assisted with money transfers and related transactions.

I coordinated with TDR teams to follow up on MoMo account issues and maintained registration and sales records. I also prepared daily, weekly, and monthly reports on registrations, sales, and activities.

At Haddad Farhad Cultural Center, I organized meetings, seminars, literary gatherings, and special events as a Member of the Cultural Committee. I also delivered educational presentations and prepared activity and performance reports.

Experience

Work history, roles, and key accomplishments

Brand Ambassador – Mobile Money (MoMo)

MTN Afghanistan

Jan 2020 - Dec 2023 (3 years 11 months)

Managed customer registration and activation of MTN MoMo accounts, provided guidance on services, and coordinated with TDR teams to resolve account issues. Maintained accurate records and prepared daily, weekly, and monthly reports.

Customer Service Mobile Money Registration Sales Reporting Coordination Communication Skills

Member of the Cultural Committee

Haddad Farhad Cultural Center

Jan 2019 - Dec 2022 (3 years 11 months)

Organized meetings, seminars, literary gatherings, and special events, and coordinated programs for national and cultural occasions. Delivered speeches and prepared activity reports for the General Manager.

Event Planning Coordination Public Speaking Reporting Communication Skills