Open to opportunities

Mason Wilkins

@masonwilkins

Message

Seasoned banker transitioning into digital marketing and software sales.

Zimbabwe

Message

What I'm looking for

I am looking for opportunities that allow me to leverage my banking experience in a dynamic digital marketing or software sales environment, where I can continue to grow and make a meaningful impact.

I am a seasoned banker with a strong foundation in client relationship management and a passion for transitioning into digital marketing and software sales. My experience at Bank of America as a Relationship Banker has honed my ability to provide exceptional customer service while managing the full B2B sales cycle. I have consistently met or exceeded sales goals through consultative selling and cross-selling financial products, showcasing my results-driven mindset.

Fluent in English, Spanish, and Portuguese, I leverage my multilingual skills to expand my book of business and build trusted client relationships. My adaptability and multicultural perspective allow me to educate clients on marketing and software solutions effectively. I am committed to continuous improvement, having been recognized for my achievements in customer satisfaction and sales excellence.

Experience

Work history, roles, and key accomplishments

Current

Relationship Banker

Current

Bank of America

Jan 2022 - Present (3 years 6 months)

Provided exceptional customer service in high-volume financial centers, assisting clients with daily financial needs and personalized banking solutions. Managed full B2B sales cycle using CRM tools such as Salesforce and HubSpot to drive client acquisition and retention.

Salesforce HubSpot CRM Consultative Selling Cross Selling Customer Acquisition Customer Retention Team Leadership Mentoring Financial Products

Security

Boylan Heights

Jan 2021 - Dec 2022 (1 year 11 months)

Delivered high-level customer service in fast-paced, high-pressure environments. Worked effectively in team settings and independently to meet operational needs.

Customer Service Conflict Resolution Multitasking Teamwork Communication Operational Management Problem Solving

Administrative Assistant

U.S Embassy of Uruguay

Jan 2016 - Dec 2018 (2 years 11 months)

Managed administrative tasks including event planning, record keeping, and calendar organization for the Community Liaison Office. Maintained organized documentation, demonstrating strong organizational skills.

Administrative Support Event Planning Record keeping Calendar Management Organizational Skills Documentation Management Communication Office Administration

Education

Degrees, certifications, and relevant coursework

University of Lynchburg

Bachelor's Degree, Business Administration

2018 - 2022

Grade: 3.0

Activities and societies: Member of Phi Kappa Tau (social fraternity) and Delta Sigma Pi (business fraternity)

Graduated with a Bachelor's Degree in Business Administration, with a minor in Criminology. Achieved a GPA of 3.0. Participated in Phi Kappa Tau (social fraternity) and Delta Sigma Pi (business fraternity).